09-05-2014 09:08 AM - edited 03-17-2019 12:03 AM
Hi Guys,
My Customer have a solution with CUCM 9.1(2)SU2. He is configuring Extension Mobility for any models IP Phone, but, only 7821 model didn´t worked. The firmware version is sip78xx.10-1-1SR1-4. I found the bug CSCuj90768, but, not is clear for me if this is the root cause.
The message error is that appear when the user try login is: session start without sucess
Any have idea about this?
Thanks a lot,
Wilson
09-05-2014 11:44 AM
Hi @wilsonsant,
A few questions:
Hope to see your answers.
Rgrds,
Martin, IT Specialist
09-05-2014 12:24 PM
Hi Martin thanks a lot for your contact,
Answering your questions:
- Is EM functioning in other IP Phones inside the CUCM environment?
Yes, another models work fine
Another questions I believe that is correct, but, I will verify with my Customer and answer for You later
Thanks,
Wilson
09-01-2015 10:34 AM
Hello guys
Is there any solution for this issue?
Thanks
09-10-2014 12:22 PM
Hi Martin,
I am sorry by delay, I checked the all parameters and is Ok. I requested my Customer put the last version firmware, but, didn´t worked.
You have another idea?
Thanks a lot,
Wilson
09-01-2015 10:36 AM
hello Martin Moran
There is some drawback with this problem, I also have many 7821 and when not I have EM, I loss registered in the phone
Thank you
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