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UC 560 - Incoming Calls are not routed.

Unanswered Question
Sep 11th, 2014
User Badges:

Hello all,
sorry if for you maybe could be an easy issue but i m getting crazy to try to solve this issue.

I have a UC560. I'm able to make calls and receive them but all calls are routed all on the same number that is the main number that i use.
I tried to find a solution on internet. Seems a known issue (SIP normalization), but also with that cisco guide i still have the same problem.
Below you can see my configur.
Where i wrong?

I omitted parts that i guess is not involved for this issue.

 


voice call send-alert
voice call convert-discpi-to-prog
voice rtp send-recv
!
voice service voip
 allow-connections sip to sip
 no supplementary-service sip moved-temporarily
 no supplementary-service sip refer
 sip
  registrar server expires max 3600 min 3600
  localhost dns:voip.eutelia.it
  outbound-proxy dns:voip.eutelia.it
!
!
voice class uri TRUNK sip
 user-id 12345..
voice class codec 1
 codec preference 1 g711ulaw
 codec preference 2 g711alaw
 codec preference 3 g729r8
 codec preference 4 g729br8
 codec preference 5 g723ar53
 codec preference 6 g723ar63
!
voice class sip-profiles 1
 request INVITE peer-header sip To copy "sip:(.*)@" u01 
 request CANCEL peer-header sip To copy "sip:(.*)@" u01 
 request INVITE sip-header SIP-Req-URI modify ".*@(.*)" "INVITE sip:\u01@\1" 
 request CANCEL sip-header SIP-Req-URI modify ".*@(.*)" "CANCEL sip:\u01@\1" 
!
voice class sip-copylist 1
 sip-header To
!

!
voice translation-rule 1
 rule 1 /.*/ /01234500/
!
!
voice-card 0
 dspfarm
 dsp services dspfarm

dial-peer voice 100 voip
 description In/Out Eutelia_700
 translation-profile outgoing out-voip-prova
 preference 1
 max-conn 8
 destination-pattern [0,1,3,8].T
 session protocol sipv2
 session target sip-server
 voice-class codec 1  
 dtmf-relay rtp-nte
 no vad
!
dial-peer voice 300 voip
 description to/from ccme
 destination-pattern 012345..
 session protocol sipv2
 session target ipv4:192.xxx.xxx.xxx
 voice-class codec 1  
 voice-class sip profiles 1
 dtmf-relay rtp-nte
 no vad
!
dial-peer voice 99 voip
 description inccoming SIP Trunk
 session protocol sipv2
 session target sip-server
 incoming uri to TRUNK
 voice-class codec 1  
 voice-class sip copy-list 1
!
!
sip-ua 
 credentials username 01234500 password 7 xxxxxxxxxx realm voip.eutelia.it
 authentication username 01234500 password 7 xxxxxxxxxxxxxxx realm voip.eutelia.it
 no remote-party-id
 retry invite 2
 retry register 10
 timers connect 100
 registrar 1 dns:voip.eutelia.it expires 3600
 sip-server dns:voip.eutelia.it:5060
 connection-reuse
 host-registrar
!
!
!
telephony-service
 dialplan-pattern 1 12345.. extension-length 2

.....

 

 

These are the debug when i try to call the number 01234551. As you can see the call is always passed to 01234500. 

 

UC560#
000607: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:
Received: 
INVITE sip:[email protected]:5060 SIP/2.0
Record-Route: <sip:83.211.227.21;lr=on;ftag=C02E33CC-FA5>
Via: SIP/2.0/UDP 83.211.227.21;branch=z9hG4bKcab2.24d8df5.0
Via: SIP/2.0/UDP  83.211.2.72:5060;rport=62202;received=83.211.2.72;x-route-tag="tgrp:Slot3";branch=z9hG4bK34CEFE2637
From: <sip:[email protected]>;tag=C02E33CC-FA5
To: <sip:[email protected]>
Call-ID: [email protected]
User-Agent: Cisco-SIPGateway/IOS-12.x
CSeq: 101 INVITE
Max-Forwards:  9
Remote-Party-ID: <sip:[email protected]>;party=calling;screen=yes;privacy=off
Contact: <sip:[email protected]:62202>
Expires: 180
Allow-Events: telephone-event
Content-Type: application/sdp
Content-Length: 441
P-hint: 2 Niente 2

v=0
o=CiscoSystemsSIP-GW-UserAgent 8205 1833 IN IP4 83.211.2.72
s=SIP Call
c=IN IP4 62.94.199.37
t=0 0
m=audio 52866 RTP/AVP 18 8 0 4 3 2 125 101
c=IN IP4 62.94.199.37
a=rtpmap:18 G729/8000
a=fmtp:18 annexb=yes
a=rtpmap:8 PCMA/8000
a=rtpmap:0 PCMU/8000
a=rtpmap:4 G723/8000
a=fmtp:4 bitrate=5.3;annexa=no
a=rtpmap:3 GSM/8000
a=rtpmap:2 G726-32/8000
a=rtpmap:125 X-CCD/8000
a=rtpmap:101 telephone-event/8000
a=fmtp:101 0-16

000608: //12388/F0EC8FC48139/SIP/Msg/ccsipDisplayMsg:
Sent: 
SIP/2.0 100 Trying
Via: SIP/2.0/UDP 83.211.227.21;branch=z9hG4bKcab2.24d8df5.0,SIP/2.0/UDP  83.211.2.72:5060;rport=62202;received=83.211.2.72;x-route-tag="tgrp:Slot3";branch=z9hG4bK34CEFE2637
From: <sip:[email protected]>;tag=C02E33CC-FA5
To: <sip:[email protected]>
Date: Thu, 11 Sep 2014 08:53:31 GMT
Call-ID: [email protected]
CSeq: 101 INVITE
Allow-Events: telephone-event
Server: Cisco-SIPGateway/IOS-12.x
Content-Length: 0


000609: //12388/F0EC8FC48139/SIP/Msg/ccsipDisplayMsg:
Sent: 
SIP/2.0 180 Ringing
Via: SIP/2.0/UDP 83.211.227.21;branch=z9hG4bKcab2.24d8df5.0,SIP/2.0/UDP  83.211.2.72:5060;rport=62202;received=83.211.2.72;x-route-tag="tgrp:Slot3";branch=z9hG4bK34CEFE2637
From: <sip:[email protected]>;tag=C02E33CC-FA5
To: <sip:[email protected]>;tag=4528B9C-225A
Date: Thu, 11 Sep 2014 08:53:31 GMT
Call-ID: [email protected]
CSeq: 101 INVITE
Allow: INVITE, OPTIONS, BYE, CANCEL, ACK, PRACK, UPDATE, REFER, SUBSCRIBE, NOTIFY, INFO, REGISTE
UC560#R
Allow-Events: telephone-event
Contact: <sip:[email protected]:5060>
Record-Route: <sip:83.211.227.21;lr=on;ftag=C02E33CC-FA5>
Server: Cisco-SIPGateway/IOS-12.x
Content-Length: 0


UC560#
000610: //12388/F0EC8FC48139/SIP/Msg/ccsipDisplayMsg:
Sent: 
SIP/2.0 200 OK
Via: SIP/2.0/UDP 83.211.227.21;branch=z9hG4bKcab2.24d8df5.0,SIP/2.0/UDP  83.211.2.72:5060;rport=62202;received=83.211.2.72;x-route-tag="tgrp:Slot3";branch=z9hG4bK34CEFE2637
From: <sip:[email protected]>;tag=C02E33CC-FA5
To: <sip:[email protected]>;tag=4528B9C-225A
Date: Thu, 11 Sep 2014 08:53:31 GMT
Call-ID: [email protected]
CSeq: 101 INVITE
Allow: INVITE, OPTIONS, BYE, CANCEL, ACK, PRACK, UPDATE, REFER, SUBSCRIBE, NOTIFY, INFO, REGISTER
Allow-Events: telephone-event
Contact: <sip:[email protected]:5060>
Record-Route: <sip:83.211.227.21;lr=on;ftag=C02E33CC-FA5>
Supported: replaces
Supported: sdp-anat
Server: Cisco-SIPGateway/IOS-12.x
Supported: timer
Content-Type: application/sdp
Content-Disposition: session;handling=required
Content-Length: 176

v=0
o=CiscoSystemsSIP-GW-UserAgent 6607 5834 IN IP4 xxx.yyy.zzz.www
s=SIP Call
c=IN IP4 xxx.yyy.zzz.www
t=0 0
m=audio 17724 RTP/AVP 8
c=IN IP4 xxx.yyy.zzz.www
a=rtpmap:8 PCMA/8000

000611: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:
Received: 
ACK sip:[email protected]:5060 SIP/2.0
Record-Route: <sip:83.211.227.21;lr=on;ftag=C02E33CC-FA5>
Via: SIP/2.0/UDP 83.211.227.21;branch=z9hG4bKcab2.24d8df5.2
Via: SIP/2.0/UDP  83.211.2.72:5060;rport=62202;received=83.211.2.72;x-route-tag="tgrp:Slot3";branch=z9hG4bK34CF0B112D
From: <sip:[email protected]>;tag=C02E33CC-FA5
To: <sip:[email protected]>;tag=4528B9C-225A
Call-ID: [email protected]
Max-Forwards:  9
CSeq: 101 ACK
Content-Length: 0
P-hint: rr-enforced


000612: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:
Received: 
BYE sip:[email protected]:5060 SIP/2.0
Via: SIP/2.0/UDP 83.211.227.21;branch=z9hG4bK9ab2.140a46e6.0
Via: SIP/2.0/UDP  83.211.2.72:5060;rport=62202;received=83.211.2.72;x-route-tag="tgrp:Slot3";branch=z9hG4bK34CF0C7F9
From: <sip:[email protected]>;tag=C02E33CC-FA5
To: <sip:[email protected]>;tag=4528B9C-225A
Call-ID: [email protected]
User-Agent: Cisco-SIPGateway/IOS-12.x
Max-Forwards:  9
CSeq: 102 BYE
Reason: Q.850;cause=16
Content-Length: 0
P-hint: rr-enforced


000613: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:
Sent: 

UC560#SIP/2.0 200 OK
Via: SIP/2.0/UDP 83.211.227.21;branch=z9hG4bK9ab2.140a46e6.0,SIP/2.0/UDP  83.211.2.72:5060;rport=62202;received=83.211.2.72;x-route-tag="tgrp:Slot3";branch=z9hG4bK34CF0C7F9
From: <sip:[email protected]>;tag=C02E33CC-FA5
To: <sip:[email protected]>;tag=4528B9C-225A
Date: Thu, 11 Sep 2014 08:53:38 GMT
Call-ID: [email protected]
Server: Cisco-SIPGateway/IOS-12.x
CSeq: 102 BYE
Reason: Q.850;cause=16
P-RTP-Stat: PS=0,OS=0,PR=0,OR=0,PL=0,JI=0,LA=0,DU=0
Content-Length: 0

 

 

 

----------------------------------

 

000614: //-1/xxxxxxxxxxxx/CCAPI/ccSetupReqDataTDFreeHelper:
   data=8B4AB260
000615: //-1/xxxxxxxxxxxx/CCAPI/ccFreeTdRequestDataSip:
   sipDatap = 8B4AB264
000616: //-1/xxxxxxxxxxxx/CCAPI/cc_get_call_entry:
   CALL_ERROR_INFORMATIONAL; Call Id Is Invalid=-1
000617: //0/xxxxxxxxxxxx/CCAPI/cc_get_call_entry:
   Call Entry Is Not Found
000618: //-1/xxxxxxxxxxxx/CCAPI/cc_get_call_entry:
   CALL_ERROR_INFORMATIONAL; Call Id Is Invalid=-1
000619: //-1/xxxxxxxxxxxx/CCAPI/cc_get_call_entry:
   CALL_ERROR_INFORMATIONAL; Call Id Is Invalid=-1
000620: //12495/xxxxxxxxxxxx/CCAPI/cc_get_call_entry:
   Call Entry Is Not Found
000621: //-1/xxxxxxxxxxxx/CCAPI/cc_set_post_tagdata:
000622: //12495/xxxxxxxxxxxx/CCAPI/cc_get_call_entry:
   Call Entry Is Not Found
000623: //-1/xxxxxxxxxxxx/CCAPI/cc_set_post_tagdata:
   CALL_ERROR; Avlist Set Is Failed
000624: //12495/xxxxxxxxxxxx/CCAPI/cc_get_call_entry:
   Call Entry Is Not Found
000625: //-1/EC3BE3E88144/CCAPI/cc_api_display_ie_subfields:
   cc_api_call_setup_ind_common:
   cisco-username=3333444455
   ----- ccCallInfo IE subfields -----
   cisco-ani=3333444455
   cisco-anitype=0
   cisco-aniplan=0
   cisco-anipi=0
   cisco-anisi=0
   dest=01234500
   cisco-desttype=0
   cisco-destplan=0
   cisco-rdie=FFFFFFFF
   cisco-rdn=
   cisco-rdntype=0
   cisco-rdnplan=0
   cisco-rdnpi=-1
   cisco-rdnsi=-1
   cisco-redirectreason=-1   fwd_final_type =0
   final_redirectNumber =
   hunt_group_timeout =0

000626: //-1/EC3BE3E88144/CCAPI/cc_api_call_setup_ind_common:
   Interface=0x87A97008, Call Info(
   Calling Number=3333444455,(Calling Name=)(TON=Unknown, NPI=Unknown, Screening=Not Screened, Presentation=Allowed),
   Called Number=01234500(TON=Unknown, NPI=Unknown),
   Calling Translated=FALSE, Subscriber Type Str=Unknown, FinalDestinationFlag=TRUE,
   Incoming Dial-peer=99, Progress Indication=NULL(0), Calling IE Present=TRUE,
   Source Trkgrp Route Label=Slot6, Target Trkgrp Route Label=, CLID Transparent=FALSE), Call Id=12495
000627: //-1/EC3BE3E88144/CCAPI/cc_api_call_setup_ind_common:
   Interface Type=0, Protocol=3
000628: //-1/EC3BE3E88144/CCAPI/ccCheckClipClir:
   In: Calling Number=3333444455(TON=Unknown, NPI=Unknown, Screening=Not Screened, Presentation=Allowed)
000629: //-1/EC3BE3E88144/CCAPI/ccCheckClipClir:
   Calling Party Number Is User Provided
000630: //-1/EC3BE3E88144/CCAPI/ccCheckClipClir:
   Out: Calling Number=3333444455(TON=Unknown, NPI=Unknown, Screening=Not Screened, Presentation=Allowed)
000631: //-1/EC3BE3E88144/CCAPI/cc_api_call_setup_ind_common:
   After Number Translation Checking:
   Calling Number=3333444455(TON=Unknown, NPI=Unknown, Screening=Not Screened, Presentation=Allowed),
   Called Number=01234500(TON=Unknown, NPI=Unknown)
000632: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:
   
000633: :cc_get_feature_vsa malloc success
000634: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:
   
000635:  cc_get_feature_vsa count is 1
000636: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:
   
000637: :FEATURE_VSA attributes are: feature_name:0,feature_time:2338051408,feature_id:136
000638: //12495/xxxxxxxxxxxx/CCAPI/cc_insert_call_entry:
   Total Call Count=0, Call Entry(Call Count On=FALSE, Incoming Call=TRUE)
000639: //12495/xxxxxxxxxxxx/CCAPI/cc_insert_call_entry:
   Total Call Count=1
000640: //-1/xxxxxxxxxxxx/CCAPI/cc_init_call_entry:
   
000641:  call_init_entry calle is 8B5B6C88,callid is 12495
000642: //12495/EC3BE3E88144/CCAPI/cc_init_call_entry:
000643: //12495/EC3BE3E88144/CCAPI/cc_insert_guid_pod_entry:
   Incoming=TRUE, Call Id=12495
000644: //12495/EC3BE3E88144/CCAPI/cc_api_call_setup_ind_common:
   Set Up Event Sent;
   Call Info(Calling Number=3333444455(TON=Unknown, NPI=Unknown, Screening=Not Screened, Presentation=Allowed),
   Called Number=01234500(TON=Unknown, NPI=Unknown))
000645: //12495/EC3BE3E88144/CCAPI/cc_api_insert_call_active_entry:
000646: //12495/EC3BE3E88144/CCAPI/cc_incr_if_call_volume:
000647: //12495/EC3BE3E88144/CCAPI/cc_incr_if_call_volume:
   Remote IP Address
000648: //12495/EC3BE3E88144/CCAPI/cc_incr_if_call_volume:
   Total Call Count=1, Voip Call Count=1, MMoip Call Count=0
000649: //12495/EC3BE3E88144/CCAPI/cc_process_call_setup_ind:
   Event=0x885B4670
000650: //-1/xxxxxxxxxxxx/CCAPI/cc_setupind_registration_lookup:
   Matching Parameters; Called Number=01234500, Call Transfer Consult Id=
000651: //-1/xxxxxxxxxxxx/CCAPI/cc_setupind_match_search:
   Searching Node;
   Called Number=01234500, Call Transfer Consult Id=
000652: //-1/xxxxxxxxxxxx/CCAPI/cc_setupind_match_compare:
   
000653: Comparing SSOpCode; 0x50 and 0x0
000654: //-1/xxxxxxxxxxxx/CCAPI/cc_setupind_match_compare:
   
000655: Comparing SSOpCode; 0x12 and 0x0
000656: //-1/xxxxxxxxxxxx/CCAPI/cc_setupind_match_compare:
   
000657: Comparing SSOpCode; 0x0 and 0x0
000658: //-1/xxxxxxxxxxxx/CCAPI/cc_setupind_match_compare:
   
000659: Comparing Called Number; 709 and 01234500
000660: //-1/xxxxxxxxxxxx/CCAPI/cc_setupind_match_search:
   Try with the demoted called number 700
000661: //-1/xxxxxxxxxxxx/CCAPI/cc_setupind_match_compare:
   
000662: Comparing SSOpCode; 0x50 and 0x0
000663: //-1/xxxxxxxxxxxx/CCAPI/cc_setupind_match_compare:
   
000664: Comparing SSOpCode; 0x12 and 0x0
000665: //-1/xxxxxxxxxxxx/CCAPI/cc_setupind_match_compare:
   
000666: Comparing SSOpCode; 0x0 and 0x0
000667: //-1/xxxxxxxxxxxx/CCAPI/cc_setupind_match_compare:
   
000668: Comparing Called Number; 709 and 700
000669: //-1/xxxxxxxxxxxx/CCAPI/cc_setupind_registration_lookup:
   No Matching Node
000670: //12495/EC3BE3E88144/CCAPI/ccCallSetContext:
   Context=0x8B5EAF24
000671: //12495/EC3BE3E88144/CCAPI/cc_process_call_setup_ind:
   >>>>CCAPI handed cid 12495 with tag 99 to app "_ManagedAppProcess_Default"
000672: //12495/EC3BE3E88144/CCAPI/ccCallProceeding:
   Progress Indication=NULL(0)
000673: //-1/xxxxxxxxxxxx/CCAPI/cc_validate_mlpp_info:
   VALIDATING MLPP INFO:- ServiceDomain:[none (0)]  DomainIdentifier:[000000]  PrecedenceLevel:[-1 (PRECEDENCE_LEVEL_NONE)]  NormalizedPrecedence:[0 (INTERNAL_PRECEDENCE_0)] 
000674: //-1/xxxxxxxxxxxx/CCAPI/cc_validate_mlpp_info:
   Unsupported MLPP Service Domain Network 0
000675: //-1/xxxxxxxxxxxx/CCAPI/cc_set_mlpp_info:
   Invalid MLPP Information
000676: //-1/xxxxxxxxxxxx/CCAPI/cc_is_precedence_mlpp_info:
   Precedence not above Routine
000677: //-1/xxxxxxxxxxxx/CCAPI/cc_copy_mlpp_info:
   BEFORE COPY - SRC MLPP INFO:ServiceDomain:[none (0)]  DomainIdentifier:[000000]  PrecedenceLevel:[-1 (PRECEDENCE_LEVEL_NONE)]  NormalizedPrecedence:[0 (INTERNAL_PRECEDENCE_0)] 
000678: //-1/xxxxxxxxxxxx/CCAPI/cc_copy_mlpp_info:
   DEST  MLPP INFO:ServiceDomain:[none (0)]  DomainIdentifier:[000000]  PrecedenceLevel:[-1 (PRECEDENCE_LEVEL_NONE)]  NormalizedPrecedence:[0 (INTERNAL_PRECEDENCE_0)] 
000679: //-1/xxxxxxxxxxxx/CCAPI/cc_copy_mlpp_info:
     AFTER COPY - SRC MLPP INFO:ServiceDomain:[none (0)]  DomainIdentifier:[000000]  PrecedenceLevel:[-1 (PRECEDENCE_LEVEL_NONE)]  NormalizedPrecedence:[0 (INTERNAL_PRECEDENCE_0)]   DEST MLPP INFO:ServiceDomain:[none (0)]  DomainIdentifier:[000000]  PrecedenceLevel:[-1 (PRECEDENCE_LEVEL_NONE)]  NormalizedPrecedence:[-1 (PRECEDENCE_LEVEL_NONE)] 
000680: //-1/xxxxxxxxxxxx/CCAPI/cc_copy_mlpp_info:
   BEFORE COPY - SRC MLPP INFO:ServiceDomain:[none (0)]  DomainIdentifier:[000000]  PrecedenceLevel:[-1 (PRECEDENCE_LEVEL_NONE)]  NormalizedPrecedence:[0 (INTERNAL_PRECEDENCE_0)] 
000681: //-1/xxxxxxxxxxxx/CCAPI/cc_copy_mlpp_info:
   DEST  MLPP INFO:ServiceDomain:[none (0)]  DomainIdentifier:[000000]  PrecedenceLevel:[-1 (PRECEDENCE_LEVEL_NONE)]  NormalizedPrecedence:[-1 (PRECEDENCE_LEVEL_NONE)] 
000682: //-1/xxxxxxxxxxxx/CCAPI/cc_copy_mlpp_info:
     AFTER COPY - SRC MLPP INFO:ServiceDomain:[none (0)]  DomainIdentifier:[000000]  PrecedenceLevel:[-1 (PRECEDENCE_LEVEL_NONE)]  NormalizedPrecedence:[0 (INTERNAL_PRECEDENCE_0)]   DEST MLPP INFO:ServiceDomain:[none (0)]  DomainIdentifier:[000000]  PrecedenceLevel:[-1 (PRECEDENCE_LEVEL_NONE)]  NormalizedPrecedence:[-1 (PRECEDENCE_LEVEL_NONE)] 
000683: //-1/xxxxxxxxxxxx/CCAPI/cc_validate_mlpp_info:
   VALIDATING MLPP INFO:- ServiceDomain:[none (0)]  DomainIdentifier:[000000]  PrecedenceLevel:[-1 (PRECEDENCE_LEVEL_NONE)]  NormalizedPrecedence:[0 (INTERNAL_PRECEDENCE_0)] 
000684: //-1/xxxxxxxxxxxx/CCAPI/cc_validate_mlpp_info:
   Unsupported MLPP Service Domain Network 0
000685: //-1/xxxxxxxxxxxx/CCAPI/cc_set_mlpp_info:
   Invalid MLPP Information
000686: //-1/xxxxxxxxxxxx/CCAPI/cc_is_precedence_mlpp_info:
   Precedence not above Routine
000687: //-1/xxxxxxxxxxxx/CCAPI/cc_validate_mlpp_info:
   VALIDATING MLPP INFO:- ServiceDomain:[none (0)]  DomainIdentifier:[000000]  PrecedenceLevel:[-1 (PRECEDENCE_LEVEL_NONE)]  NormalizedPrecedence:[-1 (PRECEDENCE_LEVEL_NONE)] 
000688: //-1/xxxxxxxxxxxx/CCAPI/cc_validate_mlpp_info:
   Unsupported MLPP Service Domain Network 0
000689: //-1/xxxxxxxxxxxx/CCAPI/cc_set_mlpp_info:
   Invalid MLPP Information
000690: //-1/xxxxxxxxxxxx/CCAPI/cc_is_precedence_mlpp_info:
   Precedence not above Routine
000691: //12495/EC3BE3E88144/CCAPI/ccCallSetupRequest:
   Destination=, Calling IE Present=TRUE, Mode=0,
   Outgoing Dial-peer=20002, Params=0x8B5ED8F4, Progress Indication=ORIGINATING SIDE IS NON ISDN(3)
000692: //12495/EC3BE3E88144/CCAPI/ccCheckClipClir:
   In: Calling Number=3333444455(TON=Unknown, NPI=Unknown, Screening=Not Screened, Presentation=Allowed)
000693: //12495/EC3BE3E88144/CCAPI/ccCheckClipClir:
   Calling Party Number Is User Provided
000694: //12495/EC3BE3E88144/CCAPI/ccCheckClipClir:
   Out: Calling Number=3333444455(TON=Unknown, NPI=Unknown, Screening=Not Screened, Presentation=Allowed)
000695: //12495/EC3BE3E88144/CCAPI/ccCallSetupRequest:
   Destination Pattern=01234500$, Called Number=01234500, Digit Strip=TRUE
000696: //12495/EC3BE3E88144/CCAPI/ccCallSetupRequest:
   Calling Number=3333444455(TON=Unknown, NPI=Unknown, Screening=Not Screened, Presentation=Allowed),
   Called Number=01234500(TON=Unknown, NPI=Unknown),
   Redirect Number=, Display Info=
   Account Number=3333444455, Final Destination Flag=TRUE,
   Guid=EC3BE3E8-38C8-11E4-8144-C9E6EF5B304D, Outgoing Dial-peer=20002
000697: //12495/EC3BE3E88144/CCAPI/cc_api_display_ie_subfields:
   ccCallSetupRequest:
   cisco-username=3333444455
   ----- ccCallInfo IE subfields -----
   cisco-ani=3333444455
   cisco-anitype=0
   cisco-aniplan=0
   cisco-anipi=0
   cisco-anisi=0
   dest=01234500
   cisco-desttype=0
   cisco-destplan=0
   cisco-rdie=FFFFFFFF
   cisco-rdn=
   cisco-rdntype=0
   cisco-rd
UC560#nplan=0
   cisco-rdnpi=-1
   cisco-rdnsi=-1
   cisco-redirectreason=-1   fwd_final_type =0
   final_redirectNumber =
   hunt_group_timeout =0

000698: //12495/EC3BE3E88144/CCAPI/ccIFCallSetupRequestPrivate:
   Interface=0x89591568, Interface Type=6, Destination=, Mode=0x0,
   Call Params(Calling Number=3333444455,(Calling Name=)(TON=Unknown, NPI=Unknown, Screening=Not Screened, Presentation=Allowed),
   Called Number=01234500(TON=Unknown, NPI=Unknown), Calling Translated=FALSE,
   Subscriber Type Str=Unknown, FinalDestinationFlag=TRUE, Outgoing Dial-peer=20002, Call Count On=FALSE,
   Source Trkgrp Route Label=Slot6, Target Trkgrp Route Label=, tg_label_flag=1, Application Call Id=)
000699: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:
   
000700: :cc_get_feature_vsa malloc success
000701: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:
   
000702:  cc_get_feature_vsa count is 2
000703: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:
   
000704: :FEATURE_VSA attributes are: feature_name:0,feature_time:2338053424,feature_id:137
000705: //12496/xxxxxxxxxxxx/CCAPI/cc_insert_call_entry:
   Total Call Count=1, Call Entry(Call Count On=FALSE, Incoming Call=FALSE)
000706: //-1/xxxxxxxxxxxx/CCAPI/cc_init_call_entry:
   
000707:  call_init_entry calle is 8B5B5F80,callid is 12496
000708: //12496/EC3BE3E88144/CCAPI/cc_init_call_entry:
000709: //12495/EC3BE3E88144/CCAPI/cc_peer_bind:
   Bind=TRUE, Binder Call Id=12495, Bindee Call Id=12496
000710: //12496/EC3BE3E88144/CCAPI/cc_insert_guid_pod_entry:
   Incoming=FALSE, Call Id=12496
000711: //12496/EC3BE3E88144/CCAPI/cc_set_voice_port_value:
   CC_IF_TELEPHONY: Echo=0, Playout=0
000712: //12496/EC3BE3E88144/CCAPI/cc_set_post_tagdata:
000713: //0/xxxxxxxxxxxx/CCAPI/cc_get_call_entry:
   Call Entry Is Not Found
000714: //12496/EC3BE3E88144/CCAPI/ccIFCallSetupRequestPrivate:
   SPI Call Setup Request Is Success; Interface Type=6, FlowMode=1
000715: //12495/EC3BE3E88144/CCAPI/ccCallSetupRequest:[email protected]
000716: //12496/EC3BE3E88144/CCAPI/ccCallSetContext:
   Context=0x8B5ED8A4
000717: //12495/EC3BE3E88144/CCAPI/ccSaveDialpeerTag:
   Outgoing Dial-peer=20002
000718: //12496/EC3BE3E88144/CCAPI/cc_find_feature_vsa:
000719: //12495/EC3BE3E88144/CCAPI/ccCallGetContext:
   Context=0x8BB3E040, Call Id=12495
000720: //-1/xxxxxxxxxxxx/CCAPI/cc_set_outpulsed_digits:
   Invalid Arguments
000721: //12496/EC3BE3E88144/CCAPI/cc_api_update_call_info:
   Interface=0x89591568, Call Id=0x30D0
000722: //12496/EC3BE3E88144/CCAPI/cc_set_post_tagdata:
000723: //12496/EC3BE3E88144/CCAPI/cc_api_insert_call_active_entry:
000724: //12496/EC3BE3E88144/CCAPI/cc_incr_if_call_volume:
000725: //12496/EC3BE3E88144/CCAPI/cc_api_call_proceeding:
   Interface=0x89591568, Progress Indication=NULL(0)
000726: //12496/EC3BE3E88144/CCAPI/cc_api_call_alert:
   Interface=0x89591568, Progress Indication=NULL(0), Signal Indication=SIGNAL RINGBACK(1)
000727: //12496/EC3BE3E88144/CCAPI/cc_api_call_alert:
   Call Entry(Retry Count=0, Responsed=TRUE)
000728: //-1/xxxxxxxxxxxx/CCAPI/cc_get_outpulsed_digits:
   outpulsed_dialstring not available
000729: //12495/EC3BE3E88144/CCAPI/ccCallAlert:
   Progress Indication=NULL(0), Signal Indication=SIGNAL RINGBACK(1)
000730: //12495/EC3BE3E88144/CCAPI/ccCallAlert:
   Call Entry(Responsed=TRUE, Alert Sent=TRUE)
000731: //12496/EC3BE3E88144/CCAPI/ccCallFeature:
   Feature Type=25, Call Id=12496
000732: //12495/EC3BE3E88144/CCAPI/ccCallNotify:
   Data Bitmask=0x7, Call Id=12495
UC560#
000733: //12495/EC3BE3E88144/CCAPI/cc_api_call_disconnected:
   Cause Value=16, Interface=0x87A97008, Call Id=12495
000734: //12495/EC3BE3E88144/CCAPI/cc_api_call_disconnected:
   Call Entry(Responsed=TRUE, Cause Value=16, Retry Count=0)
000735: //12495/EC3BE3E88144/CCAPI/ccGetCurrentCodec:
000736: //12496/EC3BE3E88144/CCAPI/ccCallDisconnect:
   Cause Value=16, Tag=0x0, Call Entry(Previous Disconnect Cause=0, Disconnect Cause=0)
000737: //12496/EC3BE3E88144/CCAPI/ccCallDisconnect:
   Start Calling Accounting;
   Call Entry(Incoming=FALSE)
000738: //12496/EC3BE3E88144/CCAPI/ccCallDisconnect:
   Cause Value=16, Call Entry(Disconnect Cause=0)
000739: //12496/EC3BE3E88144/CCAPI/ccCallDisconnect:
   Cause Value=16, Call Entry(Responsed=TRUE, Cause Value=16)
000740: //12496/EC3BE3E88144/CCAPI/cc_api_get_transfer_info:
000741: //12496/EC3BE3E88144/CCAPI/cc_api_get_transfer_info:
   Transfer Number Is Null
000742: //-1/xxxxxxxxxxxx/CCAPI/cc_get_call_entry:
   CALL_ERROR_INFORMATIONAL; Call Id Is Invalid=-1
000743: //12495/EC3BE3E88144/CCAPI/ccCallDisconnect:
   Cause Value=16, Tag=0x0, Call Entry(Previous Disconnect Cause=0, Disconnect Cause=16)
000744: //12495/EC3BE3E88144/CCAPI/ccCallDisconnect:
   Start Calling Accounting;
   Call Entry(Incoming=TRUE)
000745: //12495/EC3BE3E88144/CCAPI/ccCallDisconnect:
   Cause Value=16, Call Entry(Disconnect Cause=16)
000746: //12495/EC3BE3E88144/CCAPI/ccCallDisconnect:
   Call Entry(Disconnect Cause=16)
000747: //12495/EC3BE3E88144/CCAPI/ccCallDisconnect:
   Cause Value=16, Call Entry(Responsed=TRUE, Cause Value=16)
000748: //12496/EC3BE3E88144/CCAPI/cc_api_insert_call_history:
000749: //12496/EC3BE3E88144/CCAPI/ccGetCallActiveByCallID:
000750: //12496/EC3BE3E88144/CCAPI/ccGetCallActiveByCallID:[email protected]
000751: //12496/EC3BE3E88144/CCAPI/cc_api_call_disconnect_done:
   Disposition=0, Interface=0x89591568, Tag=0x0, Call Id=12496,
   Call Entry(Disconnect Cause=16, Voice Class Cause Code=0, Retry Count=0)
000752: //12496/EC3BE3E88144/CCAPI/cc_disconnect_notify:
000753: //12496/EC3BE3E88144/CCAPI/callStackPop:[email protected]
000754: //12496/EC3BE3E88144/CCAPI/cc_api_call_disconnect_done:
   Call Disconnect Event Sent
000755: //12496/EC3BE3E88144/CCAPI/cc_delete_guid_pod_entry:
   Incoming=FALSE
000756: //12496/EC3BE3E88144/CCAPI/cc_delete_guid_pod_entry:[email protected]
000757: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:
   
000758: :cc_free_feature_vsa freeing 8B5BDD28
000759: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:
   
000760:  vsacount in free is 1
000761: //12496/EC3BE3E88144/CCAPI/cc_delete_call_entry:
   Total Call Count=1, Call Entry(Call Count On=FALSE, Incoming Call=FALSE)
000762: //12496/EC3BE3E88144/CCAPI/cc_delete_call_entry:
   Deleting profileTable[0x8B494848]
000763: //0/xxxxxxxxxxxx/CCAPI/cc_get_call_entry:
   Call Entry Is Not Found
000764: //0/xxxxxxxxxxxx/CCAPI/cc_api_call_preempt_done:
   CALL_ERROR_INFORMATIONAL; Call Entry Is Not Found
000765: //-1/xxxxxxxxxxxx/CCAPI/cc_api_icpif:
   ExpectFactor=0xA
000766: //12495/EC3BE3E88144/CCAPI/cc_api_insert_call_history:
000767: //12495/EC3BE3E88144/CCAPI/ccGetCallActiveByCallID:
000768: //12495/EC3BE3E88144/CCAPI/cc_decr_if_call_volume:
000769: //12495/EC3BE3E88144/CCAPI/cc_decr_if_call_volume:
   Remote IP Address
000770: //12495/EC3BE3E88144/CCAPI/cc_decr_if_call_volume:
   Total Call Count=0, Voip Call Count=0, MMoip Call Count=0
000771: //12495/EC3BE3E88144/CCAPI/cc_api_call_disconnect_done:
   Disposition=0, Interface=0x87A97008, Tag=0x0, Call Id=12495,
   Call Entry(Disconnect Cause=16, Voice Class Cause Code=0, Retry Count=0)
000772: //12495/EC3BE3E88144/CCAPI/cc_disconnect_notify:
000773: //12495/EC3BE3E88144/CCAPI/callStackPop:[email protected]
000774: //12495/EC3BE3E88144/CCAPI/cc_api_call_disconnect_done:
   Call Disconnect Event Sent
000775: //12495/EC3BE3E88144/CCAPI/cc_delete_guid_pod_entry:
   Incoming=TRUE
000776: //12495/EC3BE3E88144/CCAPI/cc_delete_guid_pod_entry:[email protected]
000777: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:
   
UC560#
000778: :cc_free_feature_vsa freeing 8B5BD548
000779: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:
   
000780:  vsacount in free is 0
000781: //12495/EC3BE3E88144/CCAPI/cc_delete_call_entry:
   Total Call Count=1, Call Entry(Call Count On=FALSE, Incoming Call=TRUE)
000782: //12495/EC3BE3E88144/CCAPI/cc_delete_call_entry:
   Total Call Count=0
000783: //12495/EC3BE3E88144/CCAPI/cc_delete_call_entry:
   Deleting profileTable[0x8B490E28]
000784: //0/xxxxxxxxxxxx/CCAPI/cc_get_call_entry:
   Call Entry Is Not Found
000785: //0/xxxxxxxxxxxx/CCAPI/cc_api_call_preempt_done:
   CALL_ERROR_INFORMATIONAL; Call Entry Is Not Found

 

 

I hope this could be enough for you. But in case tell me what you need o help me.
Thanks in advance to someone that will help me to solve this issue .
 

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Martin Moran Thu, 09/11/2014 - 06:21
User Badges:
  • Bronze, 100 points or more

Hi @leonardocappabianca,

I think this is a translation problem. After I saw the following portion of the config:

voice translation-rule 1
 rule 1 /.*/ /01234500/
!
dial-peer voice 100 voip
 description In/Out Eutelia_700
 translation-profile outgoing out-voip-prova

Is the voice translation-rule 1 associated with the translation-profile "out-voip-prova"?

If that's the case, the translation-profile is making all the calls to get translated to the "01234500" for outbound calls. This could be your problem.

Let me know your answers.

HTH.

Rgrds,

Martin, IT Specialist.

Leonardo Cappabianca Thu, 09/11/2014 - 07:26
User Badges:

Hello @Martin Moran

the issue is for inbound calls, because for the outbound calls the translation follows exactly the company policy.
 

If you have some ideas please let me know and thanks for your previous reply.
Regards,
Leonardo, Network Engineer

Martin Moran Sat, 09/13/2014 - 14:54
User Badges:
  • Bronze, 100 points or more

Can you share the full running-config in a text file attached to the comment?

Let's try to find a solutions to this.

Rgrds,

Martin, IT Specialist

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