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asdm upgrade wizard hangs

Unanswered Question
Sep 22nd, 2014
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This used to work fine, until recently, now it just hangs when I attempt to use it.  Doesn't matter which version ASDM, from 6.4 though 7.15.  I start it, put in my CCO credentials, then wait as it just sits there.

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Vibhor Amrodia Sat, 10/04/2014 - 23:22
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  • Cisco Employee,

Hi,

I think this might be related to JAVA or ASDM incompatibility.

What version of JAVA are you running ? Have you tried to upgrade the ASDM to the latest version available on CCO and see if that works.

Thanks and Regards,

Vibhor Amrodia

tahequivoice Mon, 10/06/2014 - 05:45
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The problem started after upgrading ASDM, I just dont remember which version it stopped working on, or I would revert.  I manage and maintain several dozen various ASA, with different versions of ASDM installed, and I don't remember when it stopped working, I used it all the time.

rizwanr74 Mon, 10/06/2014 - 13:39
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Hi tahequivoice,

 

Can you try open it via Fire-fox browser and you also need to enable java plun-in from your computer's control-panel as shown in the image.

 

Let me know, if this helps.

 

Thanks

Rizwan Rafeek

 

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