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QM 8.5.1 to 10.5.1?

Unanswered Question
Oct 6th, 2014
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I'm not having much luck finding if I a can do a direct upgrade of QM 8.5.1 to 10.5.1.  Plan to upgrade it as part of move to CUCM 10.5.1/UCCX 10.5.1

I've done the CUCM/UCCX 8.5.1 to 10.5.1 upgrade before, just not the QM part.

Anyone done a QM 8.5.1 to 10.5.1 direct upgrade?  Any feedback?

 

 

 

 

 

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djlundberg Mon, 10/06/2014 - 09:26
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Hi Jason-

 

There is not a direct upgrade from QM 8.5.1 to QM 10.5.  You will need to upgrade QM to 8.5.2 first.

Cisco Unified Workfore Optimization Qualtity Managment - Server Installation Guide Version 10.5 page 52:  http://goo.gl/frC6wq

 

Additional QM Documentation: http://goo.gl/rhexR0

 

Thanks,
DJ

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