10-10-2014 05:41 AM - edited 03-19-2019 08:42 AM
Good Morning:
I have a cluster of servers Cisco Call Manager version 7.1.5.30000; 01 Publisher and 02 subscriber. The publisher server passes CDR files to a call accounting application PC-SYSTEL on another server. At one point the CDR files are no longer spend the Call Manager to the application PC-SYSTEL
Call manager services are reviewed, the part of CDR Management in Cisco Unified Serviciability right. The only solution is doing a RESTART to PUBLISHER server, and then again go CDR files to the application PC-SYSTEL
Please anyone has any solution other than to give a RESTART PUBLISHER server, or is this the only way to restore this service.
Expect your news.
Thanks in advance for any ideas.
Regards.
Fernando.
10-13-2014 10:27 AM
Hi Fernando,
Please check the following.
HTH
Manish
10-13-2014 12:50 PM
Hi Luis: thank you very much for your answer, the next time that not pass CDR files from the Call Manager to the accounting server, will review the points that you indicate in your email. Now after the RESTART everything is OK.
Thank you very much again.
Greetings.
Fernando.
10-14-2014 02:27 AM
Ok, you can refer the following link for all kind of CDR issues
https://supportforums.cisco.com/document/52421/troubleshooting-cucm-database-replication-linux-appliance-model
HTH
Manish
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