Hi. For a specific weekly scheduled call we sometimes get the following message when the system tries to extend the call unsuccessfully.
Oct 13 10:29:01.666 ppc appl: 13497380.22 CuilApp User admin(1001) about to execute command '/Message/Alert/Display Duration: 15 Text: Scheduled meeting ends in 1 minute. To extend meeting meeting can not extend due to another meeting.' from 172.24.16.196
There are enough resources on the MCU and the participants in the call are not scheduled for any calls until a few hours later. Yet we receive this message.
We have TMS 14.3.2, VCS 8.1 and MCU5320 40 port standard def implemented.
We have checked our listed conferences and we do not see a scheduling conflict with participants on the call.
We considered changing the setting from "Automatic Best Effort" to "Endpoint Prompt". But does anyone know if VC master can override a conflict between the extension and a scheduled call for one of the participants? Or of a solution (not a workaround like modifyin the tear down buffer parameter)?
Glad you got it figured out.
I haven't upgraded yet myself, but I have some scenarios that could benefit from the auto extend mode too.
Don't forget to mark the question as answered for anyone after you that might have the same issue.