SOAP Monitor unable to communicate with server

Unanswered Question

We're getting started with a few RisPort SOAP Service requests and we're trying to leverage the built-in SOAPMonitor at (:8443/realtimeservice/SOAPMonitor).

 

We can't seem to get the monitor to connect - the exact error is "The SOAP Monitor is unable to communicate with the server."  Any pointers to help troubleshoot this issue?  We're struggling to find any CUCM related info on this one.

 

Thanks!

 

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Ryan Coombs Wed, 10/15/2014 - 18:27
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Have you tried to restart the soap service in CUCM? We had this error with Prime Collaboration once and that was able to resolve it. Good luck. 

 

-Ryan

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