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%INTR_MGR-3-BURST: HY_LS_SV_INTERRUPT[0x1] local RBus FCS2 error [1352]

Unanswered Question
Oct 15th, 2014
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Hi,when i inserted a module with WS-X6548-GE-TX, the router 7609 displays some errors. iI am getting the following error logs

 

SLOT 1: Oct 16 01:05:34: %INTR_MGR-3-BURST:  HY_EI_EC_INT[0x80] EARL RBus packet error [2692]
SLOT 1: Oct 16 01:05:34: %INTR_MGR-3-BURST:  HY_EI_EC_INT[0x40] EARL RBus header error [3588]
SLOT 1: Oct 16 01:05:35: %INTR_MGR-3-BURST:  HY_LS_SV_INTERRUPT[0x2] local RBus FCS1 error [3528]
SLOT 3: Oct 16 01:05:35: %INTR_MGR-3-BURST:  HY_LS_SV_INTERRUPT[0x1] local RBus FCS2 error [2212]
SLOT 1: Oct 16 01:05:35: %INTR_MGR-3-BURST:  HY_LS_SV_INTERRUPT[0x1] local RBus FCS2 error [2744]
SLOT 3: Oct 16 01:05:35: %INTR_MGR-3-BURST:  HY_EI_EC_INT[0x40] EARL RBus header error [3324]
SLOT 3: Oct 16 01:05:35: %INTR_MGR-3-BURST:  HY_LS_SV_INTERRUPT[0x2] local RBus FCS1 error [3312]
SLOT 1: Oct 16 01:05:36: %INTR_MGR-3-BURST:  HY_EI_EC_INT[0x40] EARL RBus header error [3592]
SLOT 1: Oct 16 01:05:37: %INTR_MGR-3-BURST:  HY_LS_SV_INTERRUPT[0x2] local RBus FCS1 error [3532]

Then all interface is down, cannot  telnet it. 

The IOS version of the router is: c7600rsp72043-ipservicesk9-mz.122-33.SRC.bin

following is the output of show inventory

NAME: "CISCO7609-S", DESCR: "Cisco Systems Cisco 7600 9-slot Chassis System"
PID: CISCO7609-S       , VID: V01, SN: FOX1212G4GF

NAME: "WS-C6K-VTT-E 1", DESCR: "VTT-E FRU 1"
PID: WS-C6K-VTT-E      , VID:    , SN: SMT1144B241

NAME: "WS-C6K-VTT-E 2", DESCR: "VTT-E FRU 2"
PID: WS-C6K-VTT-E      , VID:    , SN: SMT1144B097

NAME: "WS-C6K-VTT-E 3", DESCR: "VTT-E FRU 3"
PID: WS-C6K-VTT-E      , VID:    , SN: SMT1144B094

NAME: "CLK-7600 1", DESCR: "OSR-7600 Clock FRU 1"
PID: CLK-7600          , VID:    , SN: NWG120401NQ

NAME: "CLK-7600 2", DESCR: "OSR-7600 Clock FRU 2"
PID: CLK-7600          , VID:    , SN: NWG120401NQ

NAME: "module 1", DESCR: "Cisco 7600 Series SPA Interface Processor-200 Rev. 2.303"
PID: 7600-SIP-200      , VID: V05, SN: JAE1218GT9D

NAME: "SPA subslot 1/0", DESCR: "4-port Fast Ethernet TX Shared Port Adapter"
PID: SPA-4X1FE-TX-V2   , VID: V01, SN: JAE1209A56Q

NAME: "SPA subslot 1/2", DESCR: "8-port Channelized T1/E1 to DS0 Shared Port Adapter"
PID: SPA-8XCHT1/E1     , VID: V04, SN: JAE1218GWXL

NAME: "SPA subslot 1/3", DESCR: "8-port Channelized T1/E1 to DS0 Shared Port Adapter"
PID: SPA-8XCHT1/E1     , VID: V04, SN: JAE1218GWWN

NAME: "module 3", DESCR: "Cisco 7600 Series SPA Interface Processor-200 Rev. 2.303"
PID: 7600-SIP-200      , VID: V05, SN: JAE1217FNRM

NAME: "SPA subslot 3/0", DESCR: "8-port Channelized T1/E1 to DS0 Shared Port Adapter"
PID: SPA-8XCHT1/E1     , VID: V04, SN: JAE11485CXH

NAME: "SPA subslot 3/1", DESCR: "8-port Channelized T1/E1 to DS0 Shared Port Adapter"
PID: SPA-8XCHT1/E1     , VID: V05, SN: SAL1551Z6YG

NAME: "SPA subslot 3/2", DESCR: "8-port Channelized T1/E1 to DS0 Shared Port Adapter"
PID: SPA-8XCHT1/E1     , VID: V03, SN: JAB103504NV

NAME: "module 5", DESCR: "RSP720-3CXL-GE 2 ports Route Switch Processor 720 Rev. 5.9"
PID: RSP720-3CXL-GE    , VID: V09, SN: JAE1215DWHB

NAME: "msfc sub-module of 5", DESCR: "7600-MSFC4 C7600 MSFC4 Daughterboard Rev. 1.1"
PID: 7600-MSFC4        , VID: 000, SN: JAE1215EEAD

NAME: "switching engine sub-module of 5", DESCR: "7600-PFC3CXL Policy Feature Card 3 Rev. 1.0"
PID: 7600-PFC3CXL      , VID: 000, SN: JAE1214DGBG

NAME: "module 6", DESCR: "RSP720-3CXL-GE 2 ports Route Switch Processor 720 Rev. 5.9"
PID: RSP720-3CXL-GE    , VID: V09, SN: JAE14030PH2

NAME: "msfc sub-module of 6", DESCR: "7600-MSFC4 C7600 MSFC4 Daughterboard Rev. 1.5"
PID: 7600-MSFC4        , VID: 000, SN: JAE14020FFY

NAME: "switching engine sub-module of 6", DESCR: "7600-PFC3CXL Policy Feature Card 3 Rev. 1.1"
PID: 7600-PFC3CXL      , VID: 000, SN: JAE14020IMG

NAME: "module 9", DESCR: "Cisco 7600 Series SPA Interface Processor-200 Rev. 2.303"
PID: 7600-SIP-200      , VID: V05, SN: JAE140311QP

NAME: "SPA subslot 9/0", DESCR: "8-port Fast Ethernet TX Shared Port Adapter"
PID: SPA-8X1FE-TX-V2   , VID: V02, SN: JAE15300AUJ

NAME: "SPA subslot 9/1", DESCR: "8-port Channelized T1/E1 to DS0 Shared Port Adapter"
PID: SPA-8XCHT1/E1     , VID: V04, SN: JAE1220HUWC

NAME: "SPA subslot 9/2", DESCR: "1-port Channelized OC3/STM1 to DS0 Shared Port Adapter"
PID: SPA-1XCHSTM1/OC3  , VID: V03, SN: SAL1648TCE7

NAME: "subslot 9/2 transceiver 0", DESCR: "OC3 IR-1/STM1 S-1.1"
PID: SFP-OC3-IR1         , VID: A   , SN: SPC16450E9N     

NAME: "FAN-MOD-9SHS 1", DESCR: "High Speed Fan Module for CISCO7609-S 1"
PID: FAN-MOD-9SHS      , VID: V01, SN: FOX1212G15N

NAME: "FAN-MOD-9SHS 2", DESCR: "High Speed Fan Module for CISCO7609-S 2"
PID: FAN-MOD-9SHS      , VID: V01, SN: FOX1212G15M

NAME: "PS 1 WS-CAC-3000W", DESCR: "AC power supply, 3000 watt 1"
PID: WS-CAC-3000W      , VID: V01, SN: AZS11490ECW

NAME: "PS 2 WS-CAC-3000W", DESCR: "AC power supply, 3000 watt 2"
PID: WS-CAC-3000W      , VID: V01, SN: AZS11490EC7

 

 

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Jian Yu Thu, 10/16/2014 - 04:18
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replace the WS-X6548-GE-TX module? I inserted it on last Wednesday,  the case is also occurred. Then I applied for a RMA. Yesterday,  I have already used the new one. but it still so.

 

InayathUlla Sharieff Thu, 10/16/2014 - 04:49
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  • Cisco Employee,

Could yoiu please open a TAC case as there are few things which we would like to check?

Jian Yu Thu, 10/16/2014 - 05:18
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I opened the case last week. TAC suggested that replace the module. In fact , it is not useful.

Now I used a new chassis, but  I don't know, When the module is inserted, what's happen.

I will open a case again to solve it.

Thank you.

InayathUlla Sharieff Thu, 10/16/2014 - 20:59
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  • Cisco Employee,

Ghostmiki,

The above messages indicate to us that the packets are getting corruption the
Result-Bus(RBus) and there are multiple causes for this, which are all hardware level
issue:

-the module is not seated properly or its connectors have failed.

-the backplane on its slot has been damaged.

-the supervisor or damaged backplane on its slot.

HTH

Regards

Inayath

Jian Yu Wed, 11/05/2014 - 17:33
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Ok. I will try to replace the chassis.  Thanks for your help.

 

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