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Jabber Client directory searching multiple Organizational Units

Answered Question
Oct 27th, 2014
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Hi all,

I have a strange issue with our jabber clients listing results from all of our OUs rather than the only one we specified. I have set up LDAP sync in both CUC and CUCM and when I perform a full sync, the synced users are correct. Our physical phones display the directory contacts properly too. It is only in the windows Jabber client that the contact search results show everyone in other OUs. I would really appreciate it if someone could help me figure out how to fix this issue. Thanks!

AK

Correct Answer by Jaime Valencia about 2 years 9 months ago

The name is Jaime, not Jamie

Review the documentation for you version here:

http://www.cisco.com/c/en/us/support/unified-communications/jabber-windo...

Read the Configure Cisco Jabber chapter for how to configure the jabber-config.xml file and formatting, and the directory chapter for the tags you require for directory integration that go in the .xml

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Jaime Valencia Mon, 10/27/2014 - 15:02
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Did you configure the OUs you wanted to look at in the .xml file??

arajwani1 Mon, 10/27/2014 - 15:18
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Thanks for your reply Jamie,

I actually have no idea where the xml resides. Would you mind pointing me to it? Or helping me create one. 

Correct Answer
Jaime Valencia Mon, 10/27/2014 - 15:21
User Badges:
  • Cisco Employee,
  • Hall of Fame,

    2011

The name is Jaime, not Jamie

Review the documentation for you version here:

http://www.cisco.com/c/en/us/support/unified-communications/jabber-windo...

Read the Configure Cisco Jabber chapter for how to configure the jabber-config.xml file and formatting, and the directory chapter for the tags you require for directory integration that go in the .xml

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