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User Name and Password for Cisco Prime Infrastructure 2.1

Answered Question
Oct 28th, 2014
User Badges:

Hi all:

 

I am stuck at the login page of Cisco Prime Infrastructure 2.1.

I have tried using the user name root and its password (when log in with root at Vsphere Client) and also the login user name "before" get into the appliance infrastructure, all cannot work.

 

Anybody knows what is the default username or password or any way to set the username and password for this Cisco Prime Infrastructure 2.1 website?

 

Thanks!

tangsuan

 

Correct Answer by AFROJ AHMAD about 2 years 9 months ago

Hi Tangsuan,

 

Following is the documented procedure for password recovery..

In order to modify the GUI root user password, you will need to login to the NCS CLI

as an admin user, and enter the command

"ncs password root password <new password>" (without the quotes)


This should set the web interface root user password :

******************************************************************************

 


http://www.cisco.com/en/US/docs/wireless/ncs/1.1/configuration/guide/man...

If you have lost your CLI password , try the default logging that is  ,

CLI user is admin and not root, so please try logging in as admin with

the password that was set during setup. If that does not work , you need

the install disk that came with the appliance to recover that password.

Follow these steps:

Recovering a Lost Admin Password


If you lose or forget the admin password for NCS appliance, follow these steps.

 

Step 1 Reboot the NCS appliance with the ISO DVD inserted. The Cisco Prime Network Control
System Welcome screen appears:

 

*******************

ISOLINUX 3.11 2005-09-02  Copyright (C) 1994-2005 H. Peter Anvin

 

             Welcome to Cisco Prime Network Control System

 

To boot from hard disk, press <Enter>.

 

Available boot options:

 

   [1] Network Control System Installation (Keyboard/Monitor)

   [2] Network Control System Installation (Serial Console)

   [3] Recover administrator password. (Keyboard/Monitor)

   [4] Recover administrator password. (Serial Console)

 

<Enter> Boot existing OS from Hard Disk.

Enter boot option and press <return>.

boot:

*******************

 

Step 2 Select the desired recovery option, 3 or 4, depending on how you

are connected to the appliance and then follow the prompts.

 

Thanks-

Afroz

***Ratings Encourages Contributors ****

 

 

 

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Overall Rating: 5 (2 ratings)
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Correct Answer
AFROJ AHMAD Wed, 10/29/2014 - 05:47
User Badges:
  • Cisco Employee,

Hi Tangsuan,

 

Following is the documented procedure for password recovery..

In order to modify the GUI root user password, you will need to login to the NCS CLI

as an admin user, and enter the command

"ncs password root password <new password>" (without the quotes)


This should set the web interface root user password :

******************************************************************************

 


http://www.cisco.com/en/US/docs/wireless/ncs/1.1/configuration/guide/man...

If you have lost your CLI password , try the default logging that is  ,

CLI user is admin and not root, so please try logging in as admin with

the password that was set during setup. If that does not work , you need

the install disk that came with the appliance to recover that password.

Follow these steps:

Recovering a Lost Admin Password


If you lose or forget the admin password for NCS appliance, follow these steps.

 

Step 1 Reboot the NCS appliance with the ISO DVD inserted. The Cisco Prime Network Control
System Welcome screen appears:

 

*******************

ISOLINUX 3.11 2005-09-02  Copyright (C) 1994-2005 H. Peter Anvin

 

             Welcome to Cisco Prime Network Control System

 

To boot from hard disk, press <Enter>.

 

Available boot options:

 

   [1] Network Control System Installation (Keyboard/Monitor)

   [2] Network Control System Installation (Serial Console)

   [3] Recover administrator password. (Keyboard/Monitor)

   [4] Recover administrator password. (Serial Console)

 

<Enter> Boot existing OS from Hard Disk.

Enter boot option and press <return>.

boot:

*******************

 

Step 2 Select the desired recovery option, 3 or 4, depending on how you

are connected to the appliance and then follow the prompts.

 

Thanks-

Afroz

***Ratings Encourages Contributors ****

 

 

 

Tang-Suan Tan Sat, 11/01/2014 - 00:18
User Badges:

Hi Afroz:

 

Thanks to your answer.

I am not yet try your suggestion and I will try on coming Monday. After that I will rate correct or not for your reply.

 

Many thanks!

Best regards,

Tangsuan

 

Tang-Suan Tan Mon, 11/03/2014 - 16:53
User Badges:

Hi Afroz:

 

Thanks to your reply and answer.

I have tried and your cli on NCS password change is worked.

 

Thanks!

Tangsuan

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