11-03-2014 09:08 AM - edited 03-14-2019 02:03 PM
CUIC 10.01
ICM 9.0
We have a reoccurring issue where some scheduled reports fail with this message:
"SCHEDULED REPORT EXECUTION FAILED - DATA-PROCESSING-CENTER-ERROR"
When I access the report, the filtering criteria is missing. Once I define the criteria and save the report, it works again. This has happened to a few different scheduled reports and is not limited to one report type/definition.
Any ideas?
Thanks!
Solved! Go to Solution.
11-03-2014 10:25 PM
I suspect you're hitting this https://tools.cisco.com/bugsearch/bug/CSCte82968, however I don't see a fix for it. Open a TAC case and ask for the detailed notes on the bug.
david
11-03-2014 10:25 PM
I suspect you're hitting this https://tools.cisco.com/bugsearch/bug/CSCte82968, however I don't see a fix for it. Open a TAC case and ask for the detailed notes on the bug.
david
11-04-2014 05:42 AM
Thanks David.
02-13-2015 04:58 AM
Just an update, TAC released a fix for this bug. However, you must be at 10.5. So far, everything has been fine since applying the fix.
02-13-2015 06:06 AM
02-13-2015 07:22 AM
05-08-2015 09:07 AM
Does this affect 10.5.2 as well?
05-09-2015 11:59 AM
It should not affect 10.5(2) as it has been integrated into 10.0(1.10003.1).
04-22-2016 01:36 PM
Hello ,
Within CUIC I ran an Agent Detail report on one agent for all call types. I ran a second report for same agent and filter on outbound calls. Both reports are exactly the same, the filter doesn’t appear to work.
Any Bug ?
04-23-2016 08:12 AM
https://bst.cloudapps.cisco.com/bugsearch/bug/CSCur06198/?reffering_site=dumpcr
Regards
Deepak
09-11-2016 09:25 PM
Hi Deepak,
I'm facing a similar issue from past 2 days with Scheduled Reports.
UCCX Version : 10.6.1.10000-39
Do you think, if i'm hitting the same bug ?
Regards,
Waseem
05-08-2015 09:07 AM
Does this affect 10.5.2 as well?
06-28-2015 11:22 PM
Im on 10.6(1) and having this issue... ??
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