IE 3000 SNMP env monitor supply state incorrect

vincentisom · ‎11-04-2014

We have two redundant power supplies and one is reporting faulty with the show env power command.

POWER SUPPLY A is DC OK

POWER SUPPLY B is DC FAULTY

The SNMPWALK on the MIB 1.3.6.1.4.1.9.9.13.1.5.1.3 is reporting both as normal.

ciscoEnvMonSupplyStatusTable (1.3.6.1.4.1.9.9.13.1.5) for status
> Status: 1.3.6.1.4.1.9.9.13.1.5.1.3, I see 2 Power Supplies with a
> Status of 1 (Normal):
>
> .1.3.6.1.4.1.9.9.13.1.5.1.2.1005 = STRING: "Switch#1, PowerSupply A"
> .1.3.6.1.4.1.9.9.13.1.5.1.2.1006 = STRING: "Switch#1, PowerSupply B"
> .1.3.6.1.4.1.9.9.13.1.5.1.3.1005 = INTEGER: 1
> .1.3.6.1.4.1.9.9.13.1.5.1.3.1006 = INTEGER: 1

The IOS is ies-lanbasek9-mz.122-58.SE2. Is this a known issue or is there a workaround?

Vinod Arya · ‎11-04-2014

It would be good if you can share debug output from device for snmp while polling it to this OID.

Also, please check if your device is configured for "power-supply dual" command to reflect right information?

-Thanks

Vinod

-Thanks Vinod **Rating Encourages contributors, and its really free. **

vincentisom · ‎11-05-2014

Yes the switch is configured for power-supply dual and I have attached a copy of the SNMPwalk which is a polling of the OID.

vincentisom · ‎11-05-2014

It appears power cycling the switch corrected the problem. Thanks for you assistance.

Vinod Arya · ‎11-05-2014

Thanks for update and this seems to be one of the sure-shot fix for many issues with SNMP mismatch.

I checked a few old issues and they seems to be asking for reboot, but I wanted to check if this is some sort of defect.

Glad to know it has resolved for you.

Cheers..

-Thanks

-Thanks Vinod **Rating Encourages contributors, and its really free. **