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Cisco QM 8.5.2.200 change hostname and ip address of server?

Jason Aarons
Level 6
Level 6

‎11-05-2014 12:40 PM - edited ‎03-14-2019 02:04 PM

Customer wants to change the server ip and hostname of the Quality Management 8.5.2.200 box.

 

Can this be done?  I can’t find a document on steps.

 

 

http://www.cisco.com/c/dam/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/workforce_optimization/qm_8x/installation/guide/qm852-installation-guide-cisco.pdf

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Clifford McGlamry
Spotlight
Spotlight

‎11-07-2014 09:25 PM

Yes, you can.  Go to the server, and locate the PostInstall.exe file.  Run that, and it will allow you to change the values in the configuration on the server.  Do this after you change it on the OS.

 

Cliff

 

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Claudio Costa
Level 1
Level 1

‎04-27-2020 09:46 AM

Hello guys,

I have one doubt about changing a QM IP Address, I lose all old records?

Best Regards,

CCosta

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