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Where is TMS timezone update tool

i will upgrade tms from 13.2 to 14.4.5, and in the installation guide, said that i need to run the timezone update tool, but i have installed Cisco TMS 14.3.2 to run this application, but i did not found it. i looking for on TMS Tool, but it is not.

1 Accepted Solution

Accepted Solutions

Wayne DeNardi
VIP Alumni
VIP Alumni

The tool is installed on your server when you install Cisco TMS 14.2.

From the TMS 14.2 Install Guide:

1. In your server's program files folder, go to TANDBERG\TMS\TimeZoneTool\ConferenceTimeZoneMigration.exe to locate the tool.
• If you are not using Cisco TMSXE, you can start the tool directly from its current location.
• If you have a Cisco TMSXE deployment, you must copy the tool to the Cisco TMSXE server.

2. Start the tool.

3. On the welcome screen, click Next.

4. Add the connection details for the Cisco TMS SQL database (tmsng) and click Next to validate them.

5. Add the Cisco TMS connection details and click Next to validate them. The next screen presents a list of all conference series with meetings in the future.

6. From the conference list, you can choose to go through one conference series at a time, or use the bulk editing options.  We recommend bulk editing per user that is organizing the meeting.  Once you have identified the correct time zone for a particular organizer, you can apply that time zone to all series booked by that user.  Users will rarely book different meeting series in multiple time zones.

7. When you have flagged all conference series that you want to update, click Update.  The tool will now update all flagged conference series by attempting to re-book them in Cisco TMS using the new time zone information and then present a list of results.

8. You can download the results as a list of comma-separated values by clicking Export to CSV. If any conference re-bookings failed, we recommend contacting the organizer of each series to advise them to delete their current booking and re-book the meeting series.  This will ensure that the series has the the correct time zone information and that all the necessary resources are available.

You may run the tool several times if you did not update all conference series during the initial run.

Wayne
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Please remember to rate responses and to mark your question as answered if appropriate.

Wayne

Please remember to mark helpful responses and to set your question as answered if appropriate.

View solution in original post

1 Reply 1

Wayne DeNardi
VIP Alumni
VIP Alumni

The tool is installed on your server when you install Cisco TMS 14.2.

From the TMS 14.2 Install Guide:

1. In your server's program files folder, go to TANDBERG\TMS\TimeZoneTool\ConferenceTimeZoneMigration.exe to locate the tool.
• If you are not using Cisco TMSXE, you can start the tool directly from its current location.
• If you have a Cisco TMSXE deployment, you must copy the tool to the Cisco TMSXE server.

2. Start the tool.

3. On the welcome screen, click Next.

4. Add the connection details for the Cisco TMS SQL database (tmsng) and click Next to validate them.

5. Add the Cisco TMS connection details and click Next to validate them. The next screen presents a list of all conference series with meetings in the future.

6. From the conference list, you can choose to go through one conference series at a time, or use the bulk editing options.  We recommend bulk editing per user that is organizing the meeting.  Once you have identified the correct time zone for a particular organizer, you can apply that time zone to all series booked by that user.  Users will rarely book different meeting series in multiple time zones.

7. When you have flagged all conference series that you want to update, click Update.  The tool will now update all flagged conference series by attempting to re-book them in Cisco TMS using the new time zone information and then present a list of results.

8. You can download the results as a list of comma-separated values by clicking Export to CSV. If any conference re-bookings failed, we recommend contacting the organizer of each series to advise them to delete their current booking and re-book the meeting series.  This will ensure that the series has the the correct time zone information and that all the necessary resources are available.

You may run the tool several times if you did not update all conference series during the initial run.

Wayne
--
Please remember to rate responses and to mark your question as answered if appropriate.

Wayne

Please remember to mark helpful responses and to set your question as answered if appropriate.