My cisco conference phone cannot register with my CME router

Unanswered Question
Jan 5th, 2015
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Hi,

I am trying to configure my conference phone cp8831 on CME 3945 but the phone cannot register.

The status of the phone "phone not registered"

CME version

#sh telephony-service
CONFIG (Version=10.0)
=====================
Version 10.0
Max phoneload sccp version 17
Max dspfarm sccp version 18
Cisco Unified Communications Manager Express
For on-line documentation please see:
http://www.cisco.com/en/US/products/sw/voicesw/ps4625/tsd_products_suppo...

IOS version

#sh version
Cisco IOS Software, C3900 Software (C3900-UNIVERSALK9-M), Version 15.4(2)T1, RELEASE SOFTWARE (fc3)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2014 by Cisco Systems, Inc.
Compiled Thu 26-Jun-14 10:22 by prod_rel_team

Someone can help me with this issue?

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kgareis Mon, 03/09/2015 - 08:27
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  • Cisco Employee,

Hello,

Is your conference phone getting an ip address?  If yes, it is on the correct subnet?

Thanks,

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