Hello,
My name is Huyen
I configured CDR Enabled Flag "True", Call Diagnotics Enabled "Enabled Only when CDR Enabled Flag is True", unchecked "Load CDR only" in CAR
but I can not see QoS field in call detail such as: jitter, latency, packet loss.
I use 7821 IP Phone and device protocol is SIP, CUCM version 10.5
Can you help me to troubleshoot it???
Thanks you!