AnyConnect Mac Error "failed to determine valid temporary file folder.."

ptmcgann22 · ‎01-23-2015

I was recently traveling internationally and trying to connect to VPN through Cisco VPN AnyConnect. I entered my user name and password and it began to connect then an error came up saying "failed to determine valid temporary file folder. contact your system administrator." I tried uninstalling AnyConnect and reinstalling and continue to get the same message. I contacted my systems team here, who have been unable come up with a solution yet. I am running Mac OS X Yosemite. Any thoughts or solutions?? Thanks for the help.

mox.soini · ‎03-02-2015

This is generic problem related to app/system updates, which break system folder permissions.

Open "Disk Utility" on mac, choose system hard disk and run "Repair Disk Permissions"

ifuyivara · ‎04-10-2015

Tried this but didn't work. I'm still getting the same error when trying to connect to VPN. It seems to have happened after a system update. I'm using Cisco AnyConnect 3.1.05160 with Mac OS Yosemite 10.10.3

Any other ideas? I've tried restarting and re-installing the AnyConnect app a couple of times and nothing.

Thanks!

-Ivan

ricmehta · ‎07-08-2016

Just repairing Disk Utility permissions didn't help me much.

I did the following and fixed it:

/tmp is actually a symbolic link to private/tmp

The solution was to recreate the symlink.

Steps:

1. cd /

2. ln -s private/tmp /tmp

Paul Owens · ‎05-01-2015

This solution did work for me.

The /private/temp folder did not have "write" permissions, this utility auto corrected that.

rmartino11 · ‎01-15-2016

mox.soini

I realize this post is 11 months later, but you just literally saved my life. I have a Tuesday morning deadline and was resolved to work ALL weekend (Holiday Monday) to meet that deadline. I started to work tonight (over a Mai Tai) and got the temp file message. I tried everything I could think of, but didn't make any headway, that is until I found your suggestion to repair disk permissions. Worked like a charm. Now I can go back to working all weekend. Hey......

Seriously, I hope you see this message because I am indebted to you.

Keep up the great work!

Rich

ifuyivara · ‎04-10-2015

Did you ever solve the issue? I'm seeing the same problem with Mac OS 10.10.3

Thank you!