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Precision queuing problem

khaledsps
Level 1
Level 1

Hi All,

   I have established a lab for Cisco CCE v 10.0 but I'm facing a problem, after assigning attributes to agents from Unified CCE Administration page for precision queuing  I will not be able to edit this assignment and can't enter agents page anymore. Anyone faced the same before ?

 

Regards,

 Khsps

1 Accepted Solution

Accepted Solutions

No, I've not seen this issue before. Make sure you have the latest patch or just go up to 10.5.

 

david

View solution in original post

4 Replies 4

No, I've not seen this issue before. Make sure you have the latest patch or just go up to 10.5.

 

david

Thanks David, it's working now with 10.5

Regards,

khsps

saship
Level 1
Level 1

are you stating that the agent link on CCEAdmin is grayed out ? 

Yes Saship but after I assign the attributes to them.

Regards,

Khsps

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