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SOFTKEY programmable: call parking absent??

ncixbrian
Level 1
Level 1

‎02-13-2015 03:43 AM - edited ‎03-21-2019 08:32 AM

Just purchased some spa514G phones and there is no call parking option available as softkey!!!

After 5 hours of reading... http://www.cisco.com/c/dam/en/us/td/docs/voice_ip_comm/csbpipp/ip_phones/administration/guide/SPA_500_admin.pdf page 75, I still don't understand how to make the call parking available.

 

Can someone help me? The example is for speed dial, but I need it for call parking.

 

It says doesn't appear by default on the phone...

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Dan Lukes
VIP Alumni
VIP Alumni

‎02-13-2015 09:33 AM

As far as I know, there is no generic way to invoke call parking feature. If you disclose how the call parking needs to be invoked on PBX you are connected to, then we may advice how to configure the softkey. Or not as it may not be possible.

 


 

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ncixbrian
Level 1
Level 1
In response to Dan Lukes

‎02-13-2015 07:23 PM

I think in asterisk u have to press *2 then the # of the parking slot. Again I am not sure, it sounds a lot like blind parking and call transfer

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Dan Lukes
VIP Alumni
VIP Alumni
In response to ncixbrian

‎02-14-2015 09:22 AM

So you need to send a DMTF during current call. 

Unfortunately, it's not possible with PSK as far as I know.

See also: Configuring DTMF on soft keys or Line Keys - SPA5xx IP phone

 

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