03-02-2015 12:45 PM - edited 03-17-2019 02:10 AM
One of the user is facing issue with cisco 7942 hard phone. Missed call logs is empty in the directory.
CUCM version:-8.X
On verifying the line setting missed call log parameter check box selected.
Any input on this would be helpful.
03-02-2015 07:11 PM
Try any of the below two:
1) Delete ITL file from the phone setting:
Settings>Security Settings> Trust List> ITL>Select - Press **#
Press more>erase
Test it again
2) Perform a factory reset of the phone.
-Terry
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