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L3 Web Splash screen - Passthough

Mohammed
Level 1
Level 1
 

Hi All,

I have two question, We have upgraded all our 4 x 5508 WLCs from 7.4.110.0 to 7.6.130.0 afew weeks ago.

1.  We have BOYD Wifi where we have two WLC are front end (where the APs join) and two in the DMZ are anchors.

On our BOYD Wifi its WPA+WPS2 with a  Passthrough web page (Splash page) to accept then it redirect to our company website.

So the DMZ WLC give the IP addresses and has the web policy

User have been saying since the upgrade when they connect to the BOYD Wifi, they the splash page doesnt come up straight away, and you have to open the browser on the phone and any website then it redirect you to the splash page then accept then its fine.

Also some user say, if they type google.com it doesnt work, but if they try yahoo.com it re-direct work or company website it fine.

Can any help please?

Also do you know any different from 7.4.110.0 to 7.6.130.0 on the splash issues?

2. second question is relating to the 1st, some tech user are saying when they have new ipad or iphone and they need to set it up, it goes though a wizard and if they connect to the BOYD Wifi, it doesnt come up with the splash screen, but some tech say previously they click back and forward and it worked,. and few tech say it works now, and other doesnt work. few have upgraded their Carrier setting and its fine and other still not working

Many Thanks,

Mohammed

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