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Problem with slow download rate for windows 8 clients

arybczonek
Level 1
Level 1

Hi

I have two problems with my win8 clients.

First problem ,  They can't connect to the network, sometimes helps reinstall the drivers for example broadcom card

Second problem is more important, clients who can connect have slow download rate in my teesting laptop 355Kb/s all the tim. I reinstall driver etc. ,change WLAN settings doesn't help.

I noticed the clients are roaming between nearest  Ap, between every few seconds,

I have
2x controller WLC5508 soft 7.0.220.0
AP: AP 1250, AIR-LAP1141N-E-K9, AIR-LAP1141N-E-K9
 WLAN 1 conf [WPA2]AES [Auth( 802.1X)] with  RADIUS , WMM Policy Allowed, 802.11b/g/n - 2.4 GHz
WLAN 2   conf [WPA] [Auth( PSK)] 

6 Replies 6

Leo Laohoo
Hall of Fame
Hall of Fame

Go to the Broadcom website and see if you can download the latest drivers.  

problem also occurs with other manufacturers

Sounds like a mix of issues. From client end devices to your WLAN configuration. 

-Scott

 

-Scott
*** Please rate helpful posts ***

Just to add... From one of the devices in question, ping the default gateway and see if you see timeouts or the ping times is very sporadic. This can identify client driver issues or not.

-Scott

-Scott
*** Please rate helpful posts ***

I would document drivers read release notes and write down specific issues. Try Nd see a pattern. I will say 80% of wifi issues are clients .. 

"Satisfaction does not come from knowing the solution, it comes from knowing why." - Rosalind Franklin
___________________________________________________________

Ok, but that does not fix the problem with my windows 8 clients. It seems to me that the problem is in roaming. 

I have some logs but nothing important

 

some suggestions

 

*apfRogueTask: Mar 16 18:31:26.656: %APF-1-UNABLE_TO_CONTAIN_ROGUE_AP: apf_rogue.c:2724 Unable to contain rogue AP 9E:A9:

*apfRogueTask: Mar 16 18:31:26.656: %APF-1-UNABLE_TO_CONTAIN_ROGUE: apf_rogue.c:3613 Unable to contain rogue 9E:A9:- Not enough Container AP(s). Number of Container AP(s) 0, Requested containment level 1

*apfRogueTask: Mar 16 18:31:26.656: %APF-1-UNABLE_TO_CONTAIN_ROGUE: apf_rogue.c:2685 Unable to contain rogue 9E:A9: - no available AP to contain. Number of Container AP(s) 0, Requested containment level 1

*apfRogueTask: Mar 16 18:31:26.656: %APF-1-UNABLE_TO_CONTAIN_ROGUE: apf_rogue.c:3613 Unable to contain rogue 9E:A9: - Not enough Container AP(s). Number of Container AP(s) 0, Requested containment level 1

*dot1xMsgTask: Mar 16 18:31:21.080: %DOT1X-3-MAX_EAPOL_KEY_RETRANS: 1x_ptsm.c:444 Max EAPOL-key M5 retransmissions exceeded for client f4:09:d8:

*dot1xMsgTask: Mar 16 18:31:21.078: %DOT1X-3-MAX_EAPOL_KEY_RETRANS: 1x_ptsm.c:444 Max EAPOL-key M5 retransmissions exceeded for client 2c:f0:ee

*apfRogueTask: Mar 16 18:31:02.531: %APF-1-UNABLE_TO_CONTAIN_ROGUE_AP: apf_rogue.c:2724 Unable to contain rogue AP 9E:A9:

*apfRogueTask: Mar 16 18:31:02.531: %APF-1-UNABLE_TO_CONTAIN_ROGUE: apf_rogue.c:3613 Unable to contain rogue 9E:A9: - Not enough Container AP(s). Number of Container AP(s) 0, Requested containment level 1

*apfRogueTask: Mar 16 18:31:02.530: %APF-1-UNABLE_TO_CONTAIN_ROGUE: apf_rogue.c:2685 Unable to contain rogue 9E:A9: - no available AP to contain. Number of Container AP(s) 0, Requested containment level 1

*apfRogueTask: Mar 16 18:31:02.530: %APF-1-UNABLE_TO_CONTAIN_ROGUE: apf_rogue.c:3613 Unable to contain rogue 9E:A9: - Not enough Container AP(s). Number of Container AP(s) 0, Requested containment level 1

*dot1xMsgTask: Mar 16 18:30:38.878: %DOT1X-3-MAX_EAP_RETRIES: 1x_auth_pae.c:3028 Max EAP identity request retries (3) exceeded for client 00:16:

*apfRogueTask: Mar 16 18:30:38.484: %APF-1-UNABLE_TO_CONTAIN_ROGUE_AP: apf_rogue.c:2724 Unable to contain rogue AP 9E:A9:

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