Unable to get Prime GUI

Manjunatha Jayaram · ‎03-18-2015

Prime-IDRBT/admin# show application status NCS

Health Monitor Server is starting.
Ftp Server is running
Database server is running
Tftp Server is running
Matlab Server is running
NMS Server is stopped.
CNS Gateway with port 11011 is down
CNS Gateway SSL with port 11012 is down
CNS Gateway with port 11013 is down
CNS Gateway SSL with port 11014 is down
Plug and Play Gateway Broker with port 61617 is down
Plug and Play Gateway config, image and resource are down on https
Plug and Play Gateway config, image and resource are down on http
Plug and Play Gateway is stopped.
SAM Daemon is not running ...
DA Daemon is not running ...
Syslog Daemon is not running ...

kindly help

stephendrkw · ‎03-18-2015

have you tried:

#ncs stop

#ncs start

and see if NMS Server restarts

Ashok Kumar · ‎03-21-2015

Hi,

Your GUI is inaccessible coz NCS appliance is essentially down leaving couple of process/services up.

First thing you want try it manually restart it, with

ncs stop

ncs start

& if it's not then provide me with the following logs under /optCSCOlumos/logs :

ALL nms_launchout

nms_launchout_startup

nms_sys_error

- Ashok

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adeebtaqui · ‎02-20-2023

what was the resolution