Please check the attachment

Regards

From my experience, the ones listed in Red are usually ones that are turned off or otherwise inaccessible, and not any indication of whether they are in a call or not.  We generally don't schedule many of our calls, but I do vaguely recall a setting regarding ad-hoc calls showing in the scheduler (or maybe that was just Conference Control Center).

I'm not in the office or near my TMS at the moment to do a check but I can do tomorrow (unless someone else responds in the mean time).

In any case, an ad-hoc call doesn't have any known duration, so it'd be hard for TMS to determine if it was going to be available or not in the next few minutes.

Hello Wayne,

From my TMS, when any video end point is busy in conference or not reachable by TMS it shows red and as soon as the conference finish, end point appear into list as normal.

Incase if TMS can not keep the tracker of adhoc call generated by SX20, is there any way that we can track the status of end point is available for call or busy in call ?

Wayne is correct, with the addition that any endpoint appearing in red are also identified as endpoints currently in a TMS scheduled conference as you've pointed out.

Endpoints that are in ad hoc calls will not appear in red, because TMS can still schedule them.  My personal EX60 is in an ad hoc call right now, it has a status of "In Call" within TMS, but it can still be scheduled in TMS at the same time.  If I were to schedule my endpoint in a TMS conference right now, it will call out to my EX60 and prompt me if I would want to disconnect and accept the incoming call.

If you'd like TMS to show endpoint in ad hoc calls similar to those in active scheduled conferences, suggest you file a feature request with your Cisco Account Manager, but I don't think the current behavior will change honestly.

Regarding Wayne's comment "ad-hoc calls showing in the scheduler (or maybe that was just Conference Control Center)", that is for CCC.