04-19-2015 03:27 PM
Hello.
SFP SmartNet are under switch/router SmartNets. A costumer of mine bought 12 second hand SFP in a public auction. Are these SFP covered under switch SmartNet? Does he need to buy any additional Smartnet? Client has a 3750X with 24 port SFP with smartnet.
Thanks and Regards,
João.
Solved! Go to Solution.
04-20-2015 12:55 PM
Products bought in public auctions are not Cisco certified so they are not covered by warranty and they can not be covered by SMARTnet.
Any coverage the customer may have on other C3750X switches is specific to the serial number on that switch; not transferrable to the used equipment.
If the customer would like the equipment evaluated by Cisco they can contact the alias
04-20-2015 12:55 PM
Products bought in public auctions are not Cisco certified so they are not covered by warranty and they can not be covered by SMARTnet.
Any coverage the customer may have on other C3750X switches is specific to the serial number on that switch; not transferrable to the used equipment.
If the customer would like the equipment evaluated by Cisco they can contact the alias
04-20-2015 01:45 PM
Hello.
Thank you for the reply.
Regards,
João.
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