7960G Load Help!

spencerjohn · ‎04-26-2015

Friends,

I'm having a issue getting a phone to load the SCCP firmware. I have one phone that loads the firmware and registers/calls out/in just fine but a second phone will not change from MGCP to SCCP. For reference I'm running a 2651XM with CME (It goes through the loading process and gets to P0030801SR02.loads then restarts and the MGCP logo stays while it says configuring phone. Here is my configuration excerpt, please let me know what I can do to get this phone working!

voice service voip
allow-connections h323 to h323
allow-connections h323 to sip
allow-connections sip to h323
allow-connections sip to sip
sip
bind control source-interface FastEthernet0/0
bind media source-interface FastEthernet0/0
registrar server

voice register global

voice register dn 1
number xxx

tftp-server flash:OS79XX.TXT
tftp-server flash:P0030801SR02.bin
tftp-server flash:P0030801SR02.
tftp-server flash:P0030801SR02.loads
tftp-server flash:P0030801SR02.sbn
tftp-server flash:P0030801SR02.sb2
tftp-server flash:P0030801SR02
tftp-server flash:SEPDefault.cnf
tftp-server flash:P0030801SR02.txt
tftp-server flash:SEP0014A934058A.cnf
tftp-server flash:SEP0015F9A3B397.cnf <--this is the phone that doesn't load

dial-peer voice 2 voip
description **Outgoing Calls to SIP.US SIP Trunk**
translation-profile outgoing SIP.US-Outgoing
destination-pattern 1[2-9]..[2-9]......
session protocol sipv2
session target dns:gw1.sip.us
incoming called-number .
dtmf-relay rtp-nte
codec g711ulaw
clid network-number xxx
clid network-provided
no vad
!
sip-ua
credentials username xxx password xxx realm gw1.sip.us
authentication username xxx password xxx
retry invite 2
retry register 10
timers connect 100
registrar dns:gw1.sip.us expires 360

telephony-service
load 7960-7940 P0030801SR02
max-ephones 4
max-dn 4
ip source-address 172.16.31.1 port 2000
auto assign 1 to 2
auto assign 1 to 10 type 7960
auto assign 1 to 3
system message welcome to xxx
time-format 24
create cnf-files version-stamp 7960 Apr 25 2015 18:21:13
voicemail xxx
max-conferences 4 gain -6
web admin system name xxx password xxx
dn-webedit
time-webedit
transfer-system full-consult
directory entry 1 xxx name xxx
xmltest

ephone-dn 1
number xxx
label xxx
description xxx
name xxx

ephone 2
description phone 2
mac-address 0014.A934.058A
speed-dial 1 xxx
speed-dial 2 xxx
speed-dial 3 xxx
speed-dial 4 xxx
type 7960
button 1:1
pin xxx

ephone 3
description xxx
mac-address 0015.F9A3.B397
speed-dial 1 xxx
speed-dial 2 xxx
speed-dial 3 xxx
speed-dial 4 xxx
type 7960
button 1:1
pin xxx

kkoeper12 · ‎04-27-2015

I'm guessing you are trying to change the phone from SIP to SCCP since phones don't use MGCP firmware. Make sure there is no voice register pool defined for the MAC of the phone you are trying to convert. The put in these commands, unplug the phone and reboot it.

voice register global

create profile

exit

telephony-service

no create cnf

create cnf

exit

spencerjohn · ‎04-27-2015

Thanks for the reply! I'll give it a shot when I can get to the phone later today.

Curious though...the phone has MGCP Config below the Network Settings and when I watch it on the router it's looking for MGCDefault.cnf and MGC[mac].cnf...

Either way, thanks and I'll give it a try!

john

kkoeper12 · ‎04-27-2015

MGCP is used between the router/gateway and CUCM (the other options are H.323 or SIP trunk). SIP or SCCP are the options for a phone to register with CUCM or CME.

If you are using CME without CUCM you can remove the MGCP commands, they aren't being used.

spencerjohn · ‎04-27-2015

No dice. Same result with the added commands.

spencerjohn · ‎04-27-2015

I was able to fix the problem by manually inputting a windows TFTP server and flashing 7.6 SCCP firmware then reattaching to the UCM. Everything working now!

john

spencerjohn · ‎04-27-2015

Here is the debug as the phone tries to register:

Apr 27 19:43:23.684: TFTP: Looking for CTLSEP0015F9A3B397.tlv
Apr 27 19:43:23.708: TFTP: Looking for SEP0015F9A3B397.cnf.xml
Apr 27 19:43:23.744: TFTP: Looking for SIP0015F9A3B397.cnf
Apr 27 19:43:23.768: TFTP: Looking for MGC0015F9A3B397.cnf
Apr 27 19:43:23.788: TFTP: Looking for XMLDefault.cnf.xml
Apr 27 19:43:23.792: TFTP: Opened system:/its/XMLDefault.cnf.xml, fd 0, size 1129 for process 202
Apr 27 19:43:23.800: TFTP: Finished system:/its/XMLDefault.cnf.xml, time 00:00:00 for process 202
Apr 27 19:43:23.848: TFTP: Looking for P0030801SR02.loads
Apr 27 19:43:23.848: TFTP: Opened flash:P0030801SR02.loads, fd 0, size 458 for process 202
Apr 27 19:43:23.852: TFTP: Finished flash:P0030801SR02.loads, time 00:00:00 for process 202
Apr 27 19:43:32.650: TFTP: Looking for P0030801SR02.loads
Apr 27 19:43:32.654: TFTP: Opened flash:P0030801SR02.loads, fd 0, size 458 for process 202
Apr 27 19:43:32.658: TFTP: Finished flash:P0030801SR02.loads, time 00:00:00 for process 202
Apr 27 19:44:50.137: Skinny active socket list (1/285): 1
Apr 27 19:44:50.137:
internet#
internet#
internet#
internet#
Apr 27 19:45:08.491: TFTP: Looking for MGCDefault.cnf
Apr 27 19:45:08.515: TFTP: Looking for MGC0015F9A3B397.cnf
Apr 27 19:45:09.962: TFTP: Looking for RINGLIST.DAT
Apr 27 19:45:09.970: TFTP: Looking for CARD.XML