cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
452
Views
0
Helpful
3
Replies

SPA 504g on the screen does not appear press extension number

ergin.sezgin
Level 1
Level 1

Hi,

I have spa504g and I press the button (extension number) on the screen does not appear when I called the call center IVR but yealink T20p show on the screen.

 

Thanks.

3 Replies 3

Dan Lukes
VIP Alumni
VIP Alumni

Sorry, but I don't understand the issue description.

Please describe step-by-step what you are doing, what you wish to see on display and what's shown instead.

 

By the way, wrong forum - such question belong to SPA IP Phones
 

Re-posted discussion to proper community SPA IP Phones.

Hi,

Example:

- I call to cisco main IVR( 1-800-553-6387) from spa504 phone.

- IVR say "if you know Please dial the extension number" then I press extension number but this press number not showing spa504 phone.

 

Getting Started

Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: