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Unity Connection Phone View and Cisco 8851 phones

fredmerzjr
Level 1
Level 1

‎06-22-2015 04:18 PM - edited ‎03-19-2019 09:43 AM

Is Phone View in Unity connection supported on Cisco 8851 phones? I'm running Unity Connection/UCM 10.5.2.
 

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Venkatesh Perumal
Level 7
Level 7

‎06-22-2015 08:55 PM

PhoneView is compatible with the widest range of Unified Communications Manager versions and Cisco IP Phones, the following is a listed of tested version/models:

  • UCM 5.x, 6.x, 7.x, 8.x, 9.x, 10.x
  • Phone Models 6921, 6941, 6945, 6961, 7821, 7841, 7861, 7905, 7906, 7911, 7912, 7925, 7926, 7937, 7940, 7941, 7942, 7945, 7960, 7961, 7962, 7965, 7970, 7971, 7975, 8811, 8841, 8851, 8861, 8831, 8941, 8945, 8961, 9951, 9971, IP Communicator, Cisco CIUS (Experimental)
  • Background Updates using personalization method: UCM6.1 or above, and the following phone models: 7906/11/25/26/41/42/45/61/62/65/70/71/75, 8961, 9951, 9971

http://www.unifiedfx.com/products/phoneview/

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richb1971
Level 4
Level 4
In response to Venkatesh Perumal

‎01-23-2017 07:48 AM

UnifiedFX is a third party product that is not related to the question. PhoneView is a Cisco built in service that allows phones to view/interrupt messages as they are being left via the phone GUI. Cisco PhoneView documentation is sparse in terms of what phones are supported (other than 79x1). I've used this feature before but seems tricky to resolve on CUC :(

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