07-13-2015 07:14 AM - edited 03-08-2019 12:56 AM
Hi Team,
Had these messages come up on a 6K, wondering if there is a bug for it. I've tried looking but cant find anything similar to this.
Thank you
Bilal
Jul 13 15:07:24.610: %SNMP-5-CHASSISALARM: Chassis Alarm Trap: tmpAlarm(OFF), minorAlarm(ON), and/or majorAlarm(OFF)
Jul 13 15:07:24.598: %C6KENV-SP-4-FANCOUNTFAILED: Required number of fan trays is not present
Jul 13 15:08:37.667: %SNMP-5-CHASSISALARM: Chassis Alarm Trap: tmpAlarm(OFF), minorAlarm(OFF), and/or majorAlarm(OFF)
Jul 13 15:08:37.659: %C6KENV-SP-4-FANCOUNTOK: Required number of fan trays is present
Jul 13 15:08:47.679: %SNMP-5-CHASSISALARM: Chassis Alarm Trap: tmpAlarm(OFF), minorAlarm(ON), and/or majorAlarm(OFF)
Jul 13 15:08:47.667: %C6KENV-SP-4-FANCOUNTFAILED: Required number of fan trays is not present
Cisco IOS Software, s72033_rp Software (s72033_rp-IPSERVICESK9-M), Version 15.1(2)SY4a, RELEASE SOFTWARE (fc1)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2014 by Cisco Systems, Inc.
Compiled Mon 22-Dec-14 15:05 by prod_rel_team
ROM: System Bootstrap, Version 12.2(17r)SX5, RELEASE SOFTWARE (fc1)
UKLDNGSBS04 uptime is 8 weeks, 1 day, 7 hours, 27 minutes
Uptime for this control processor is 8 weeks, 1 day, 7 hours, 26 minutes
System returned to ROM by reload at 07:45:23 BST Sun May 17 2015 (SP by reload)
System restarted at 07:48:28 BST Sun May 17 2015
System image file is "sup-bootdisk:s72033-ipservicesk9-mz.151-2.SY4a.bin"
Last reload reason: Reload Command
show environment
environmental alarms:
system minor alarm on operating fan count (raised 00:00:25 ago)
backplane: operating clock count: 2
operating VTT count: 3
operating fan count: 0
fan-tray 1:
fan-tray 1 type: WS-C6509-E-FAN
fan-tray 1 mode: Restricted-power
fan-tray 1 fan-fail: OK
VTT 1:
VTT 1 OK: OK
VTT 1 outlet temperature: 30C
VTT 2:
VTT 2 OK: OK
VTT 2 outlet temperature: 27C
VTT 3:
VTT 3 OK: OK
VTT 3 outlet temperature: 28C
clock 1:
clock 1 OK: OK, clock 1 clock-inuse: in-use
clock 2:
clock 2 OK: OK, clock 2 clock-inuse: not-in-use
power-supply 1:
power-supply 1 fan-fail: OK
power-supply 1 power-input: AC high
power-supply 1 power-output-mode: high
power-supply 1 incompatible with fan: OK
power-supply 1 power-output-fail: OK
power-supply 2:
power-supply 2 fan-fail: OK
power-supply 2 power-input: AC high
power-supply 2 power-output-mode: high
power-supply 2 incompatible with fan: OK
power-supply 2 power-output-fail: OK
module 1:
module 1 power-output-fail: OK
module 1 outlet temperature: 50C
module 1 inlet temperature: 26C
module 3:
module 3 power-output-fail: OK
module 3 outlet temperature: 42C
module 3 inlet temperature: 25C
module 5:
module 5 power-output-fail: OK
module 5 outlet temperature: 36C
module 5 inlet temperature: 25C
module 5 device-1 temperature: 29C
module 5 device-2 temperature: 32C
module 5 asic-1 temperature: 55C
module 5 asic-3 temperature: 39C
module 5 asic-4 temperature: 53C
module 5 RP outlet temperature: 27C
module 5 RP inlet temperature: 27C
module 5 EARL outlet temperature: 30C
module 5 EARL inlet temperature: 24C
module 6:
module 6 power-output-fail: OK
module 6 outlet temperature: 34C
module 6 inlet temperature: 24C
module 6 device-1 temperature: 28C
module 6 device-2 temperature: 30C
module 6 asic-1 temperature: 56C
module 6 asic-3 temperature: 40C
module 6 asic-4 temperature: 51C
module 6 RP outlet temperature: 27C
module 6 RP inlet temperature: 27C
module 6 EARL outlet temperature: 31C
module 6 EARL inlet temperature: 26C
module 9:
module 9 power-output-fail: OK
module 9 outlet temperature: 46C
module 9 inlet temperature: 26C
chassis connector rating: 1302.00 Watts (31.00 Amps @ 42V)
chassis auxiliary connector rating: 2016.00 Watts (48.00 Amps @ 42V)
module 1
module 1 connector rating: 2016.00 Watts (48.00 Amps @ 42V)
module 1 power consumption: 325.50 Watts ( 7.75 Amps @ 42V)
module 3
module 3 connector rating: 2016.00 Watts (48.00 Amps @ 42V)
module 3 power consumption: 325.50 Watts ( 7.75 Amps @ 42V)
module 5
module 5 connector rating: 1260.00 Watts (30.00 Amps @ 42V)
module 5 power consumption: 338.10 Watts ( 8.05 Amps @ 42V)
module 6
module 6 connector rating: 1260.00 Watts (30.00 Amps @ 42V)
module 6 power consumption: 338.10 Watts ( 8.05 Amps @ 42V)
module 9
module 9 connector rating: 2016.00 Watts (48.00 Amps @ 42V)
module 9 power consumption: 325.50 Watts ( 7.75 Amps @ 42V)
chassis per slot cooling capacity: 70 cfm
ambient temperature: < 55C
module 1 cooling requirement: 70 cfm
module 3 cooling requirement: 70 cfm
module 5 cooling requirement: 35 cfm
module 6 cooling requirement: 35 cfm
module 9 cooling requirement: 70 cfm
07-13-2015 08:42 AM
Hi cant see anything either on release notes for bug in that version, have you tried to reseat the psu blocks see if alerts still comes up ?
Error Message %C6KENV-4-FANCOUNTFAILED: Required number of fan trays is not present
Explanation The system is missing the number of required fan trays to operate properly. Although this is a minor alarm, system components could overheat and be shut down.
Recommended Action Insert the required fan tray as soon as possible.
07-13-2015 08:53 AM
Hi Mark, thanks for replying.
Our datacenter team are planning a replacement tomorrow. It's really odd because no one has been near this 6K in weeks.
Hopefully the logs will clear out after a re-seat / replacement :-)
Bilal
07-13-2015 09:58 AM
Hi Bilal,
Looks to me a bad FAN TRAY. You may replace and check if it clears.
Thanks,
Madhu.
07-14-2015 07:13 AM
Very odd, because messages have stopped since 1AM this morning! No one has touched the 6K yet.
07-14-2015 07:36 AM
Thats a strange one alright and all your fans still show ok has this gone from output now ---system minor alarm on operating fan count (raised 00:00:25 ago)
Did anyone throw eyes on the actual PS while the alarms were coming in just to see if there was a red led and if they have switched back to green now since alarms stopped?
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