Solved: SPA2102-AN - user name and password

tdzs_hungary · ‎07-15-2015

Dear Support!

I purchased used a Cisco SPA2102-AN type VoIP router.
Unfortunately, I do not know the default user name and password (factory reset did it "# 73738").

So far, I tried:
user name: user, admin, admin
password: , admin, password

Thanks,

Zsolt

mdobiac · ‎07-15-2015

Hello tdzs_hungary,

I am sorry you are experiencing this issue. It sounds like you have a provisioned unit. A provisioned unit, to keep it simple, is basically a configuration that is sent or retrieved to/by the SPA2102 typically done by ITSPs. Due to this the previous provider and/or owner is the only person who will know the username and password as by default the SPA2102 does not have a username and password.

Further SPA2102s are end of life and end of sale and the current replacement is SPA122. If you want to look at getting an a current ATA.

Hope this helps,

Michael D.

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mdobiac · ‎07-15-2015