CallManager 10.5.2.12900-14 - Many bugs & Not stable?

Chi Fai Leung · ‎07-16-2015

Hi,

I just upgraded the Manager version to the latest version as 10.5.2.12900-14, that keep to restart the IP-Phones sometimes.
The IP-Phones showed the CM is down then restart automatically sometimes.

Manish Gogna · ‎07-16-2015

Hi Chi,

There is no such specific known issue with this SU release. You should contact TAC with the following details:

Output of the following:

utils core active list

utils diagnose test

show status

show hardware

Detailed callmanager service traces for the time stamp when the issue is reported along with RisDC perfmon logs and app/sys logs.

Manish

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Chi Fai Leung · ‎07-18-2015

Just received the Cisco Software Download alter email:
Our records indicate that you have downloaded CUCM version:
UCSInstall_UCOS_10.5.2.12900-14.sgn.iso

This is an advisory notice for these versions due to the following defects:
CSCuu97800/CSCuv19611: Core file generated - all phones unregistered
CSCuu84269: ccm rejects calls via DNS query when FQDN in contact

Manish Gogna · ‎07-18-2015

That's useful info. You can verify if you are running into the core dump defect by running the "utils core active list" command as indicated in my initial post.

Manish

Chi Fai Leung · ‎07-18-2015

I run the command as below:

admin:utils core active list
No core files found

Any meaning on that?

Manish Gogna · ‎07-18-2015

It means you may not be running into that bug mentioned in the advisory. You may engage TAC to find the root cause of the phones getting unregistered.

Manish

Chi Fai Leung · ‎07-20-2015

Upgraded as 10.5(2.12901.1), that look like fixed the issue

Bruno Rangel · ‎07-21-2015

Good news Chi!!!! ;)

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Cheers
Bruno Rangel
Please remember to rate helpful responses using the star bellow and identify helpful or correct answers

gareth.t.williams@bt.com_2 · ‎07-19-2015

Hi there... I similar issues following an upgrade from 9.1 to this version (10.5.2.12900-14) where I have random phones rebooting. We are not using and DNS and the only SIP we have is two trunks off to a 3^rd Party Voice mail solution. Similarly I have run the commands with the same result.

admin:utils core active list
No core files found

The next thing I am looking at is to change the vNIC to VMXNET 3

http://docwiki.cisco.com/wiki/CUCM_Upgrades_and_Migrations_FAQ#How_to_change_the_vNIC_to_VMXNET3.3F.3F