WAP321 - Setup issues - does not respond

jimzplace1 · ‎07-27-2015

After restoring the WAP321 to default settings over 10 times I still can not access the device on 192.168.1.245

It just times out. it wont ping. Is there any way to configure this device other then the default?

Thanks

Glenn Martin · ‎07-27-2015

Moving post to Small Business>Wireless Community

cristgon · ‎07-27-2015

Hello jimzplace1,

Thank you for using the Cisco Small Business forums. My name is Cristian, I am an eContent developer and I am part of the Small Business Support Community.

Depending on your topology your device might have a different IP address than the one you posted above. If you could provide more information on your topology that will better enable us to assist you. Might I also recommend using Cisco's FindIT to try and find and connect to your device.

I hope you will find this answer useful, and I hope you reply back with any questions or concerns.

*Please mark the question as Answered or rate it so other users can benefit from it*

Regards,

Cristian Gonzalez

Cisco eContent Developer

jimzplace1 · ‎07-28-2015

Thank you for your reply. I have located the device and reset it up. it seems to be working except that now I can no longer access the login page because it is saying that the connection has been refused. I have unplugged it and plugged it back in.

Thank you

Jim

cristgon · ‎07-30-2015

To be clear you can see (able to ping) the device but cannot connect via the login page?

Quick Tip: Double check that your device and computer have IP addresses in the same subnet.

jimzplace1 · ‎07-30-2015

Hi cristgon,

I am on the same subnet and the router is pingable. I have tried 4 different browsers, also tried laptops and desktops. wifi is working but now i cant change the password without having to factory restore it again.

cristgon · ‎07-30-2015

Does the device show up on Cisco's FindIT? To be clear, you are able to connect to the device but can't login?