Solved: Apply a patch on a reinstallation for a Subscriber

romuald.goux · ‎08-20-2015

Hi,

I have a problem when I want reinstall a subcriber.

I want apply an Upgrade on the installation.

My bootable DVD is 10.5.2.11900 and the patch is 10.5.2.12901.

Is there a solution to solve my problem?

Thank in advance

Rob Huffman · ‎08-20-2015

Hi there,

I would go ahead and open a TAC case to verify as I believe you are hitting this bug;

CUCM 10.5 cannot be installed using upgrade patch method

CSCup36072

Symptom:
When doing a fresh install of a Call Manager node, there is an option to use an upgrade patch option.

For CUCM 10.5, this approach cannot be used. Not even by using the bootable image for 10.0 and upgrade file for 10.5

Conditions:
Installing CUCM 10.5 with bootable image of a lower version and upgrade file of CUCM 10.5

Workaround:
None -> Use Bootable image for CUCM 10.5 itself

Cheers!

Rob

View solution in original post

Jaime Valencia · ‎08-20-2015

Then do it, there is an option for exactly that during the installation wizard...

HTH

java

if this helps, please rate

romuald.goux · ‎08-20-2015

Yes I know

The installation is always failed after the database installation.

Do I need to use a bootable DVD ?

Rob Huffman · ‎08-20-2015

Hi there,

I would go ahead and open a TAC case to verify as I believe you are hitting this bug;

CUCM 10.5 cannot be installed using upgrade patch method

CSCup36072

Symptom:
When doing a fresh install of a Call Manager node, there is an option to use an upgrade patch option.

For CUCM 10.5, this approach cannot be used. Not even by using the bootable image for 10.0 and upgrade file for 10.5

Conditions:
Installing CUCM 10.5 with bootable image of a lower version and upgrade file of CUCM 10.5

Workaround:
None -> Use Bootable image for CUCM 10.5 itself

Cheers!

Rob

romuald.goux · ‎08-20-2015

Thank You Rob

Romuald

Rob Huffman · ‎08-20-2015

Hi Romuald,

You are most welcome my friend!

Cheers!

Rob

romuald.goux · ‎08-20-2015

For your information, this method run when I use the version 10.5.2.11900-3.