customer can't hear agent greeting with Jabber for windows v10+

Unanswered Question
Sep 1st, 2015
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Hi all,


    I met a issue that customer can't hear agent greeting,just agent can hear it.Agent use jabber v11.

    Then agent re-installed jabber v9.7,agent greeting is ok.Both customer and agent could hear it.

    It's so weird.Did anyone met this before? 

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qazzaq201 Tue, 09/01/2015 - 22:45
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I tried all the version of Jabber(10.5/10.6/11),just v9.7 is ok...

castrillor Mon, 07/17/2017 - 09:44
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Hi qazzaq201,

I have the same issue with Jabber 11.5 ... Did you find the solution to the issue?

Thanks and regards



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