A good 3rd party CDR app that has a nice GUI for management use and reporting

michael.miller111 · ‎09-03-2015

I need a good 3rd party app for CDR that can has an easy to navigate portal or dashboard and that can be used to schedule reports and send them via email to necessary people. I also need support for multiple cluster reporting in the same app. Does anyone have any good suggestions for an app with maybe a reason why you use it? Ease of installation, quality of reporting, easy to visualize and use...etc?

Tirtha Tripathy · ‎09-03-2015

Hi Michael,

Here are few posts with good discussions for the billing application servers which I feel you would prefer to read:

https://supportforums.cisco.com/discussion/11299746/3rd-party-cdr-software

https://supportforums.cisco.com/discussion/11216936/3rd-party-solution-customize-cucm-v7x-8x-cdr

HTH,

Tirtha

(Please rate the helpful posts)

Regards, Tirtha

michael.miller111 · ‎09-03-2015

Thank you Tirtha,

I was looking at Variphy as it seems to be a one stop shop for a lot of the features I need. Have you used this software before?

Mike

Tirtha Tripathy · ‎09-03-2015

Mike,

Few minutes Trisha has asked me to use Variphy on one of my forum responses. I never had a chance to use\review it.

There are many trial products or applications for billing server.

The other two support forum links also gives you multiple options with few snapshots.

See what suits you best and opt for it.

Regards,

TIrtha

(Rate the helpful posts)

Regards, Tirtha

Trisha Vasquez · ‎09-03-2015

Check out Variphy's CDR Reporting and Management solution.

Powerful platform which allows you to schedule, automate and email as often as needed. Supports multiple clusters and is extremely easily to dl.

You can even dl a free trial!

https://www.variphy.com/products/enterprises/cisco-call-history-reporting

michael.miller111 · ‎09-03-2015

Haha I was just posting about that as I got your response. Thank you!

Trisha Vasquez · ‎09-03-2015

SO AWESOME!!

I actually work for Variphy :) I'm happy to assist you further if you like and show you an overview of how we can help.

Feel free to email me at anytime

trisha@variphy.com