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Turning off pickup group notifications in Jabber

hoffmann74
Level 1
Level 1

I have a department of about 20 people which has two admin assitants who need the ability to answer others lines on their model 8961's w/sidecars. So, I put everyone's extension in a pickup group, but turned notifications off. However, the people who are running Jabber still get on-screen pop-ups alerting them of other people receiving calls. Is there a way I can turn this off as well?

I a running CUCM 9.1.2 and Jabber 10.6.

Thanks.

1 Accepted Solution

Accepted Solutions

Md Hasan
Cisco Employee
Cisco Employee

Most likely defect -

https://tools.cisco.com/bugsearch/bug/CSCut18511/

CSCut18511: There is call pickup visual alert in deskphone mode when no alert is set
Which is dependent on this defect:
https://tools.cisco.com/bugsearch/bug/CSCuq64756
CSCuq64756: Calling/Called Party info always displayed-regardless of CUCM config
This is being worked on by developers at this time.

View solution in original post

2 Replies 2

Md Hasan
Cisco Employee
Cisco Employee

Most likely defect -

https://tools.cisco.com/bugsearch/bug/CSCut18511/

CSCut18511: There is call pickup visual alert in deskphone mode when no alert is set
Which is dependent on this defect:
https://tools.cisco.com/bugsearch/bug/CSCuq64756
CSCuq64756: Calling/Called Party info always displayed-regardless of CUCM config
This is being worked on by developers at this time.

Hi all,

Have you any update on this bug CSCut18511 ?

Best regards

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