- Blue, 1500 points or more
I have the misfortune to be trying to install Cisco Unified Attendant Console Advanced 11.0(1) for a customer.
I have installed the client application and now want to modify the registry so that the Call Park window is removed.
The procedure to do this is on page 34 of the version 11.0(1) Troubleshooting Guide and states that I have to use Regedit and browse to:
HKLM > Software > Arc Solutions\Call Connect\Operator\Defaults
The Arc Solutions entry does not exist.
It also does not exist under
HKLM > Software > Wow6432Node
If I search the entire registry for Arc Solutions I do not get any hits.
Does anyone know how to access the registry keys for this application? - I have wasted more time on this than configuring CUCM!
The option to remove call park window is now under --> Operator software window > View > Uncheck "Call Park" that should do it
I have attached a screen shot for reference.
Its mentioned under "Menu bar" table here (Chap 1, table 1-3, pdf page 15) -