how to register avaya ip phones on cisco

mohammedobaid · ‎03-20-2016

Dear all,

I am struggling to register Avaya ip phones to cisco cucm 8.5

Cucm version:8.5
Avaya ip phone model: 9670

I entered all the details static ip, callser, file serv, router and vlan on avaya ip phone manually of cisco call manager

now screen says discover 10.100.10.15

can anyone guide me how to solve the issue or let me the correct procedure how to register

Chris Deren · ‎03-20-2016

I don't think you will find much information on registering Avaya phones on CUCM as that is not officially supported, but as long as these are SIP phones you should work.

Did you configure the device on CUCM as 3rd party SIP basic or advanced device?

What do you see in CUCM logs?

Is there ability to see logs from the phone and look for clues?

Here is similar thread:

https://supportforums.cisco.com/discussion/11911756/avaya-ip-phones-cisco-call-manager

Deepak Rawat · ‎03-20-2016

http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/admin/8_5_1/ccmcfg/bccm-851-cm/b09sip3p.html

Regards

Deepak