Greymail Definitions - Descriptions for Bulk, Social Media?

Duane Gullett · ‎03-24-2016

The greymail options have three categories, BULK, Marketing and Social Media.

I am looking for an official description of each and any additional details on how they are identified.

I found a Marketing description from an old CISCO technote but I cannot find anything describing Social Media or Bulk.

I understand what Social Media is but what is it from the perspective of an ESA? Which Social Media is included, etc...

I also understand the word and concept of "BULK" but would like the distinction between BULK and Marketing email.

Marketing Technote => http://www.cisco.com/c/en/us/support/docs/security/email-security-appliance/118412-technote-esa-00.html

Thank you.

Duane

Valter Da Costa · ‎03-24-2016

The info from User Guide for AsyncOS 9.7 for Cisco Email Security Appliances:

Graymail Classification

The graymail engine classifies each graymail into one of the following categories:

Marketing Email. Advertising messages sent by professional marketing groups, for example, bulletins from Amazon.com with details about their newly launched products.
Social Network Email. Notification messages from social networks, dating websites, forums, and so on. Examples include alerts from:

– LinkedIn, for jobs that you may be interested in
– CNET forums, when a user responds to your post.

Bulk Email. Advertising messages sent by unrecognized marketing groups, for example, newsletters from TechTarget, a technology media company.

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Hope that helps.

Duane Gullett · ‎03-27-2016

Thank you.

rick11 · ‎09-25-2017

very useful thank you!