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Cannot connect to Meeting on Telepresence Server

kseewald
Level 1
Level 1

Dear Experts,

I have Problem to connect to Meeting using Conductor and Telepresence Server.

I have trace from conductor - out of this is it possible to say, where the Problem Comes from?

Scenario:

SX10 (connected to CUCM) is calling 8600 (route pattern via SIP Trunk to conductor)

IP Addresses

SX10  - ext 580.  10.229.110.185

CUCM  10.28.94.200 --

Conductor  10.28.94.203   (172.28.94.209 for

TS  10.28.94.204    vts01.collaboration.a1telekom.local

conference alias

(86..)@.*   ---> \1.permanent.meeting

Rendezvous IP address  172.28.94.208

Call Setup look ok - than the calls goes on hold for few seconds and than disconnect

Need Help

2 Replies 2

kseewald
Level 1
Level 1

When calling from phone you can hear:" your call can not be completed as dialed", danach wird call aufgelegt.

Patrick Sparkman
VIP Alumni
VIP Alumni

Is your CUCM and Conductor configured correct per the Conductor with Cisco Unified CM Deployment Guide (XC4.1)?

Quickly looking at the logs, it appears that the conference might not be able to be found, or something similar.

Also, I did notice that the IP addresses you listed in your post start with 10, however in the logs they start with 172?