Proximity not working with new iphone SE

Bernhard Albler · ‎04-15-2016

Dear team,

seems proximity is not working with the iphone SE, any news when this will be supported?

cheers

bernhard

Magnus Ohm · ‎04-15-2016

Hi

What exactly is not working?

1. Make sure you have granted the Proximity application access to your microphone

2. Make sure your are on the correct network (ipv4 routable towards the codec)

Some more details of the symptoms you are seeing would be helpful. Are there many Iphone SE phones that is failing?

Bernhard Albler · ‎04-17-2016

Right now we have just one SE device.

The device is just not detecting the endpoint. It is working in the same wifi, for the same user with older devices (e.g. iphone 6)

Magnus Ohm · ‎04-18-2016

Yes, but that could mean that the app does not have access to the microphone. If you go into the Settings, scroll down to the Proximity app and click it. Make sure the Microphone Access is enabled. Without access to the microphone it will not be detected.

/Magnus