04-19-2016 12:53 AM - edited 03-17-2019 06:37 AM
Dear All,
IP phone 9971 unregistered all of a sudden, it has ip address, correct tftp, default router ip address, please help me how to hard reset this phone.
Thank you in advance
Solved! Go to Solution.
04-19-2016 08:25 AM
Hi there,
Just in case you ever need this again;
https://bst.cloudapps.cisco.com/bugsearch/bug/CSCua96332
04-19-2016 01:46 AM
But this phone is receiving CUCM IP
04-19-2016 01:47 AM
sorry for typo.
I mean phone is not receiving cucm IP
04-19-2016 04:14 AM
I have remove the phone and readded.
This is working now...
04-19-2016 08:25 AM
Hi there,
Just in case you ever need this again;
https://bst.cloudapps.cisco.com/bugsearch/bug/CSCua96332
04-19-2016 08:34 AM
Thank you so very much for your help...
Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: