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Camera radiating suspect signal

gmit2009gmit
Level 1
Level 1

While doing a routine check of a conference room a TelePresence camera was found to be radiating a strong 200 kHz wide signal at 556.9 MHz.  

This was unexpected and a bit alarming.  Inspection of the camera did not reveal any circuitry alteration.  The measurement setup included an Anritsu spectrum analyzer.  A photo of the measurement is attached.  When camera power was removed the signal vanished.

Camera details are: 

Cisco TelePresence PrecisionHD Camera - 1080p

PN:800-35846-01 JO
PID: CTS-PHD-1080P4XS

10/2013
Made in Poland

4 Replies 4

Wayne DeNardi
VIP Alumni
VIP Alumni

I'd suggest you log an RMA on the camera through the Cisco TAC to get a replacement.

Wayne
--
Please remember to rate responses and to mark your question as answered if appropriate.

Wayne

Please remember to mark helpful responses and to set your question as answered if appropriate.

Good idea, in a normal situation we would do what you suggest right away. 

This is an unusual case; we aren't so much concerned about the proper operation of the camera -- as the possible threat of an eavesdropping device.  

It would be helpful to know of other cameras have been found to be noisy in this fashion -- or if this one is unique.  Perhaps someone could pass this forum thread along to the Cisco folks who do hardware qualification or QC.

If you are concerned about the possibility of an eavesdropping device, i would have thought that was even more reason to remove the camera and replace it with another one (and test the replacement too).

Wayne

Please remember to mark helpful responses and to set your question as answered if appropriate.

You are on the right track.

Actually it's a bit like a computer that is suspected of having malware.  The IT department is inclined to just wipe the drive and get it back in service.  The incident handlers want to figure out what is going on before the opportunity is gone.

The reason we would not want to RMA the thing is that the question would never be answered.  Comparing the suspect camera with another will likely show us the obvious...it's different.  Digging into the circuitry with inductive probes may be able to focus the discussion a bit.

In a similar situation with a different manufacturer's product we explained our findings and the factory engineer explained the source of what we were seeing... it was a production bug that they saw popping up occasionally.  That is the sort of answer we were hoping to discover on the forum.

Thanks for thinking along with us.

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