CUCM 11.5 FCS - Deprecated Endpoints

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Jun 9th, 2016
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CUCM 11.5 is now available on CCO software downloads as of today, the FCS build number is 11.5.1.10000-6 and can be accessed at the following:

https://software.cisco.com/download/release.html?mdfid=286306100&flowid=79971&softwareid=282074295&release=11.5%281%29&relind=AVAILABLE&rellifecycle=&reltype=latest

File: UCSInstall_UCOS_11.5.1.10000-6.sgn.iso

Release Notes

http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/rel_notes/11_5_1...

Imp Change:

Deprecated Endpoints

As of Cisco Unified Communications Manager Firmware Release 11.5, the following phones are not supported:

  • Cisco IP Phone 12 SP+ and related models

  • Cisco IP Phone 30 VIP and related models

  • Cisco Unified IP Phone 7902

  • Cisco Unified IP Phone 7905

  • Cisco Unified IP Phone 7910

  • Cisco Unified IP Phone 7910SW

  • Cisco Unified IP Phone 7912

  • Cisco Unified Wireless IP Phone 7920

  • Cisco Unified IP Conference Station 7935

If you use any of these phone models on an older release of Cisco Unified Communications Manager and you upgrade to Release 11.5, the phone will not work after the upgrade completes.

 

Manish

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Overall Rating: 5 (11 ratings)
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Aman Soi Thu, 06/09/2016 - 23:30
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[+5] for sharing info.


regds,

aman

Gordon Ross Fri, 06/10/2016 - 00:16
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Also worthy of note is that CUCM IM&P in 11.5 will only work with Expressway V8.8 - Which isn't out yet!


GTG

Manish Gogna Fri, 06/10/2016 - 01:07
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That's an imp point, IM&P 11.5 is out and its compatibility with Expressway deployments needs to be ensured to prevent any issues.


Manish

Aman Soi Fri, 06/10/2016 - 08:10
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I was unable to rate u on first discussion so , I rated this one.


regds,

aman

Manish Gogna Fri, 06/10/2016 - 08:30
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Thanks Aman, i wanted to share the point regarding deprecated endpoints in particular since this is a major change. A lot of installations still have these endpoints and we get a lot of requests checking their compatibility with CUCM 10.x and 11.x versions.


Manish

lisacoody Mon, 06/13/2016 - 09:49
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Same for me since I wasn't able to vote on the original post. Why is that?

Manish Gogna Tue, 06/14/2016 - 05:58
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Not sure why that's happening, thanks for the feedback though.


Manish

Rob Huffman Tue, 06/14/2016 - 07:13
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Hi Lisa & Aman,


Just an FYI here.....original posts in the Discussion Level of the forums can never be rated as they are generally posing a question or query. Only Docs, blogs and videos posted by the OP can be rated :)


Cheers!

Rob

lisacoody Tue, 06/14/2016 - 07:18
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Thanks for the information, Rob. I'm still confused, though, because there are six 5-star ratings on Manish's original post. Why can some members rate the post and others can't?

Rob Huffman Tue, 06/14/2016 - 08:39
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Hi Lisa,


You are most welcome my friend!


The ratings info you see on Manish's original post is actually a summary of ratings for the complete thread. If you look at the reply's from within the thread you can see that Manish got 2x5 point ratings on his second post, Gordon got 1x5 point rating and Jaime (Java) got 3x5 point ratings and that is why you see the summary on the OP of 6x5 star ratings.


On the individual posts like Java's you see - Overall Rating: 5 (3 ratings) for example to indicate that he got 3x5 point ratings.

Hope this helps!

Cheers!

Rob

lisacoody Tue, 06/14/2016 - 08:43
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You explanation is very helpful Rob (as are your posts - you've helped me several times in the past). Thank you!

Suresh Hudda Sun, 06/12/2016 - 23:38
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Good to know such things in advance...+5 to Manish, Jaime &.Gordon for sharing this stuff !!!

Suresh

Mohannad Abdullah Mon, 06/27/2016 - 16:29
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Hi Gordon,

is there a document saying that expressway 8.7.1 is not compatible with cucm IM & P 11.5.1.10000-6 upgrade available in CCO ?


Also, below document is talking about 11.5.1.10000-10 release but it is still not available yet


http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/compat/11_x/cucm...


We will upgrade CUCM from 11.0 to 11.5 soon


Thanks in advance ..


Cheers,

MO Giacobbe

MCSD, SCJP, CCIE Collaboration #50401

Jaime Valencia Mon, 06/27/2016 - 16:38
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The RN explain what Gordon mentions, and x8.8 is now available on CCO.

The x8.8 compatibility note is ONLY applicable when being used for MRA.

The version mentioned in that doc is wrong, probably a typo, that version does not even exist, the FCS release was 11.5.1.10000-6 for CUCM/CUC and 11.5.1.10000-4 for IM&P, which is also different from the one mentioned in the RN.


darin.marais Sun, 07/03/2016 - 21:31
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Gorden, could you please post a link for where you have read the compatibility for Cisco Expressway with CUCM & IM&P 11.5?

:-( I only saw the link after I posted the question;

Jaime Valencia Fri, 06/10/2016 - 08:42
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Just to add something, you'll actually get a warning during the upgrade procedure if any of those endpoints are found in the database, in the same page where you're asked if you want to switch after the upgrade, or switch manually, there will be a warning explaining the same, so anyone who has those, will be aware of the changes before starting the upgrade.

Manish Gogna Fri, 06/10/2016 - 09:01
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That's really good, will prevent a lot of unnecessary cases and customer dissatisfaction.


Manish

christoph.hable Wed, 06/15/2016 - 06:45
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FYI: I did a upgrade of testsystem from 10.5.2 to 11.5 via PCD 11.5.2 -> there is no warning about it so far and upgrade of nodes keeps in "release locking" state but finished/successful.




Jaime Valencia Thu, 06/16/2016 - 11:43
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You should have received a warning when you upgraded to PCD 11.5(2), I upgraded mine last night and got the warning. I'm pretty sure you will NOT get a warning if you upgrade/migrate using PCD, as PCD itself doesn't go into the DB to see if you have any of those devices, it simply moves the data from A to B, or upgrades the server.

This is a warning, that as I mentioned, you would get in the server, before you start the actual procedure, BUT, there is a twist in the story I'm afraid, I was going to do the upgrade a couple of hours ago, configured some bogus 7910/7912, but I never received the notification, which should have been similar to the one from PCD, but in the GUI

It seems there is a problem with this, and a bug will be generated to follow up this problem.

So, it seems the warning will not be displayed until this is fixed, I tried this on 11.0.1.20000-2 and did not receive the warning, if anyone upgrades from any other version and does get the warning, do let us know.

Nadav Mon, 06/13/2016 - 06:46
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Thanks for the update Manish,


As of yet, the release notes for 11.5 don't bother to go into open and resolved caveats. On the other hand 11.0.1SU2 was recently released and the release notes elaborate the vast amount of fixes which have accumulated over the past half a year. 


Hopefully the release notes for 11.5 will be updated in the near future. Until then, for all we know 11.5 may be a fork of 11.0.1SU1 or even earlier and therefore be less stable than 11.0.1SU2


Manish Gogna Tue, 06/14/2016 - 12:38
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Hi Nadav,

I will post this information about open and resolved caveats as and when available.

Manish

Rob Huffman Tue, 06/14/2016 - 07:19
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Hi Manish,


Thanks so much for providing this important change in CUCM support behavior. This is the first time in memory that CUCM will no longer support certain endpoints which is a rather drastic change that people need to be aware of. Although, I do NOT agree with this change in direction, and find it curious at best and punitive at worst, I do very much appreciate the kindness shown here in bringing this to our attention!


Cheers!

Rob

Manish Gogna Tue, 06/14/2016 - 12:36
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I agree with you Rob about the changed behavior of deprecating the support for certain endpoints for the first time as there would be many installations with large number of these endpoints. 


Manish

Gordon Ross Tue, 06/14/2016 - 23:49
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Whilst the field notice is appreciated, I think Cisco need to warn customers well in advance of when they're planning to cease support of phones. e.g. Cisco should be saying now what is due to be removed in CUCM 13.


GTG

Gordon Ross Tue, 06/14/2016 - 08:17
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Has anyone else noticed that downloading this is really quite slow? I've tried from both home and work and my browser is telling me it's going to take 6-7 hours.


GTG

Scott Leport Wed, 06/22/2016 - 02:06
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Funny you should mention that.

A few weeks ago I had a weird download issue when attempting to download 10.5.2(SU3a) for a customer in the UK.

I tried it from various different connections (20Mbps Leased Line, 10Mbps EFM circuit etc) and my download speeds were extremely slow. When attempting the download from the customers 10Mbps Leased Line in the US, the download was completed in over 1 hour, as expected, but from the other two types of circuits, it got to 4 hours and the download was nowhere near complete so I gave up!


After a bit more digging I put it down to an issue with the SU itself. When downloading 10.5.2(SU3) the download speeds were as expected and it was completed in over 1 hour.


Scott

Gordon Ross Wed, 06/22/2016 - 02:37
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I'm just downloading a ISR 44xx IOS image, and that's taking it's time too. I wonder if Cisco have been paying their CDN bill?


(Where do you report this kind of issue to?)


GTG

fly Sun, 12/04/2016 - 07:09
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Hi Manish I face same problem, customer has 12 7912, what you mean " not work" you mean these 7912 can't register to new 1151U1 CUCM?totally don't work? we must replace new phone with these 7912? is there any (hidden) method CUCM V1151 can support 7912 and continue to work for some time? thank you! Tom
Manish Gogna Sun, 12/04/2016 - 07:14
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Hi Tom,

That is correct, these models which are deprecated can not be registered with CUCM 11.5. However, 7912 does support SIP so you may try adding it as a third part SIP device on cucm but it may not guarantee all the features that you would like to have as in a supported endpoint.


Manish

Claudio Quiroz ... Fri, 05/19/2017 - 08:47
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Hello Manish,

My UCM 9.1.2 sever has over 400 Cisco 7912 phones.

How can I do in order to upgrade? Does the CUCM 11 support the Cisco 7912?


Manish Gogna Fri, 05/19/2017 - 08:52
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Hi Claudio,

No, these phones won't work with CUCM 11.5 or higher.


Manish

Claudio Quiroz ... Fri, 05/19/2017 - 09:11
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Then I think that is definitely not supported, and not going to work, the documentation clearly explains that device model will no longer be supported on 11.5 so that I need to plan ahead of time and replace them.

Manish Gogna Fri, 05/19/2017 - 09:13
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I understand, but there is no point is upgrading to a 10.x or 11.0 version, you should talk to your local Cisco Account team to see what is the best option for you.


Manish

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