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Cisco 3945 and ISDN status TEI_Assigned,

yeruel77
Level 1
Level 1

Hello Cisco Support,

i face problem. I registered Cisco 3945 gateway as MGCP in CUCM. the status is registered in cucm.

it is fetched from CUCM. mgcp also enabled.

E1 channel connected to Provider Side, by show ISDN status

the result Layer 1 is active, but layer 2 is TEI_Assigned. i took so many times to discussed with provider. their switch and Cisco 3945 don't have parallel channel. their D-channel is serial interface 16. but cisco 3945 D-channel is 15. can i change the channel accordingly? if so how to change?

To implement Cisco 3945 in our country is first time. please any help?

20 Replies 20

evlaa1990
Level 1
Level 1

Your channels should count from zero making channel 15 actually 16.

What country is this being done? 

Thank you All

Hi evangoulden,

This is being Done in Ethiopia. i can't solved such problem. 

As bichacko said please post the output of the following commands:

debug isdn q931

show isdn status

Also please post your config i thank it'll be a missing config line.

Hi Team,

This output isdn status. 

ISR_EBC(config)#do sh isdn status
Global ISDN Switchtype = primary-qsig

%Q.931 is backhauled to CCM MANAGER 0x0003 on DSL 0. Layer 3 output may not apply

ISDN Serial0/0/0:15 interface
dsl 0, interface ISDN Switchtype = primary-qsig
**** Slave side configuration ****
L2 Protocol = Q.921 0x0000 L3 Protocol(s) = CCM MANAGER 0x0003
Layer 1 Status:
ACTIVE
Layer 2 Status:
TEI = 0, Ces = 1, SAPI = 0, State = TEI_ASSIGNED
Layer 3 Status:
0 Active Layer 3 Call(s)
Active dsl 0 CCBs = 0
The Free Channel Mask: 0xFFFF7FFF
Number of L2 Discards = 0, L2 Session ID = 16

%Q.931 is backhauled to CCM MANAGER 0x0003 on DSL 1. Layer 3 output may not apply

ISDN Serial0/0/1:15 interface
dsl 1, interface ISDN Switchtype = primary-qsig
**** Slave side configuration ****
L2 Protocol = Q.921 0x0000 L3 Protocol(s) = CCM MANAGER 0x0003
Layer 1 Status:
SHUTDOWN
Layer 2 Status:
TEI = 0, Ces = 1, SAPI = 0, State = TEI_ASSIGNED
Layer 3 Status:
0 Active Layer 3 Call(s)
Active dsl 1 CCBs = 0
The Free Channel Mask: 0x00000000
Number of L2 Discards = 0, L2 Session ID = 0
Total Allocated ISDN CCBs = 0

This implementation is in Ethiopia. i didn't get ISDN switch type with provider. provider didint know. 

*Jul 26 07:14:04.862: ISDN Se0/0/0:15 Q921: User TX -> SABMEp sapi=0 tei=0
*Jul 26 07:14:05.862: ISDN Se0/0/0:15 Q921: User TX -> SABMEp sapi=0 tei=0
*Jul 26 07:14:12.874: ISDN Se0/0/0:15 Q921: L2_EstablishDataLink: sending SABME
*Jul 26 07:14:12.874: ISDN Se0/0/0:15 Q921: User TX -> SABMEp sapi=0 tei=0
*Jul 26 07:14:13.874: ISDN Se0/0/0:15 Q921: User TX -> SABMEp sapi=0 tei=0
*Jul 26 07:14:14.874: ISDN Se0/0/0:15 Q921: User TX -> SABMEp sapi=0 tei=0
*Jul 26 07:14:15.874: ISDN Se0/0/0:15 Q921: User TX -> SABMEp sapi=0 tei=0
*Jul 26 07:14:22.882: ISDN Se0/0/0:15 Q921: L2_EstablishDataLink: sending SABME
*Jul 26 07:14:22.882: ISDN Se0/0/0:15 Q921: User TX -> SABMEp sapi=0 tei=0
*Jul 26 07:14:23.882: ISDN Se0/0/0:15 Q921: User TX -> SABMEp sapi=0 tei=0
*Jul 26 07:14:24.882: ISDN Se0/0/0:15 Q921: User TX -> SABMEp sapi=0 tei=0
*Jul 26 07:14:25.882: ISDN Se0/0/0:15 Q921: User TX -> SABMEp sapi=0 tei=0
*Jul 26 07:14:32.894: ISDN Se0/0/0:15 Q921: L2_EstablishDataLink: sending SABME
*Jul 26 07:14:32.894: ISDN Se0/0/0:15 Q921: User TX -> SABMEp sapi=0 tei=0
*Jul 26 07:14:33.894: ISDN Se0/0/0:15 Q921: User TX -> SABMEp sapi=0 tei=0
*Jul 26 07:14:34.894: ISDN Se0/0/0:15 Q921: User TX -> SABMEp sapi=0 tei=0
*Jul 26 07:14:35.894: ISDN Se0/0/0:15 Q921: User TX -> SABMEp sapi=0 tei=0
*Jul 26 07:14:42.906: ISDN Se0/0/0:15 Q921: L2_EstablishDataLink: sending SABME
*Jul 26 07:14:42.906: ISDN Se0/0/0:15 Q921: User TX -> SABMEp sapi=0 tei=0
*Jul 26 07:14:43.906: ISDN Se0/0/0:15 Q921: User TX -> SABMEp sapi=0 tei=0
*Jul 26 07:14:44.906: ISDN Se0/0/0:15 Q921: User TX -> SABMEp sapi=0 tei=0
*Jul 26 07:14:45.906: ISDN Se0/0/0:15 Q921: User TX -> SABMEp sapi=0 tei=0
*Jul 26 07:14:52.918: ISDN Se0/0/0:15 Q921: L2_EstablishDataLink: sending SABME
*Jul 26 07:14:52.918: ISDN Se0/0/0:15 Q921: User TX -> SABMEp sapi=0 tei=0
*Jul 26 07:14:53.918: ISDN Se0/0/0:15 Q921: User TX -> SABMEp sapi=0 tei=0
*Jul 26 07:14:54.918: ISDN Se0/0/0:15 Q921: User TX -> SABMEp sapi=0 tei=0
*Jul 26 07:14:55.918: ISDN Se0/0/0:15 Q921: User TX -> SABMEp sapi=0 tei=0
*Jul 26 07:15:02.934: ISDN Se0/0/0:15 Q921: L2_EstablishDataLink: sending SABME
*Jul 26 07:15:02.934: ISDN Se0/0/0:15 Q921: User TX -> SABMEp sapi=0 tei=0
*Jul 26 07:15:03.934: ISDN Se0/0/0:15 Q921: User TX -> SABMEp sapi=0 tei=0
*Jul 26 07:15:04.934: ISDN Se0/0/0:15 Q921: User TX -> SABMEp sapi=0 tei=0
*Jul 26 07:15:05.934: ISDN Se0/0/0:15 Q921: User TX -> SABMEp sapi=0 tei=0
*Jul 26 07:15:12.938: ISDN Se0/0/0:15 Q921: L2_EstablishDataLink: sending SABME
*Jul 26 07:15:12.938: ISDN Se0/0/0:15 Q921: User TX -> SABMEp sapi=0 tei=0
*Jul 26 07:15:13.938: ISDN Se0/0/0:15 Q921: User TX -> SABMEp sapi=0 tei=0
*Jul 26 07:15:14.938: ISDN Se0/0/0:15 Q921: User TX -> SABMEp sapi=0 tei=0
*Jul 26 07:15:15.938: ISDN Se0/0/0:15 Q921: User TX -> SABMEp sapi=0 tei=0
*Jul 26 07:15:22.950: ISDN Se0/0/0:15 Q921: L2_EstablishDataLink: sending SABME
*Jul 26 07:15:22.950: ISDN Se0/0/0:15 Q921: User TX -> SABMEp sapi=0 tei=0
*Jul 26 07:15:23.950: ISDN Se0/0/0:15 Q921: User TX -> SABMEp sapi=0 tei=0
*Jul 26 07:15:24.950: ISDN Se0/0/0:15 Q921: User TX -> SABMEp sapi=0 tei=0
*Jul 26 07:15:25.950: ISDN Se0/0/0:15 Q921: User TX -> SABMEp sapi=0 tei=0

Please post config, your not receiving any messaging from the provider. 

Is the circuit definitely fully commissioned? Can you loopback the providers equipment and ask them to test the circuit? 

I think your switch-type is correct nothing else really fits the bill. 

for test purpose fully commissioned. they said their loopback also working. They Just tried to test. They are using modem test. 

Post your configuration please

ISR_EBC(config)#do sh running-config
Building configuration...


Current configuration : 6804 bytes
!
! Last configuration change at 12:45:18 UTC Tue Jul 26 2016
!
version 15.4
service timestamps debug datetime msec
service timestamps log datetime msec
no service password-encryption
!
hostname ISR_EBC
!
boot-start-marker
boot-end-marker
!
!
card type e1 0 0
logging buffered 51200 warnings
enable secret 5 $1$80uJ$r85OSoR/xiGZE5k8jwO8K/
enable password
!
no aaa new-model
network-clock-participate wic 0
!
!
crypto pki trustpoint TP-self-signed-2284544667
enrollment selfsigned
subject-name cn=IOS-Self-Signed-Certificate-2284544667
revocation-check none
rsakeypair TP-self-signed-2284544667
!
!
crypto pki certificate chain TP-self-signed-2284544667
certificate self-signed 01
3082022B 30820194 A0030201 02020101 300D0609 2A864886 F70D0101 05050030
31312F30 2D060355 04031326 494F532D 53656C66 2D536967 6E65642D 43657274
69666963 6174652D 32323834 35343436 3637301E 170D3136 30343330 32303239
33375A17 0D323030 31303130 30303030 305A3031 312F302D 06035504 03132649
4F532D53 656C662D 5369676E 65642D43 65727469 66696361 74652D32 32383435
34343636 3730819F 300D0609 2A864886 F70D0101 01050003 818D0030 81890281
8100DD88 284F5AD1 EAA11B68 2E67143E B0C3578A 71AE0432 4BD8C5B3 7640FB44
D907B95E 244EC647 175F9C3C 9665056C A3A0A243 13510305 9C13FDAF 73269301
A592D41A 86A85F08 8F79F2C2 F5497942 7E4DD509 9C8BEFDC 4FFB00F4 5705A709
6F8F1DF8 FF42309B B7D4B309 503FCB75 D3A64ADB 3C067D53 BD067859 342CC141
701F0203 010001A3 53305130 0F060355 1D130101 FF040530 030101FF 301F0603
551D2304 18301680 147C9AB4 47B9CEE0 18F10318 5A714D6B 452ADE1A A2301D06
03551D0E 04160414 7C9AB447 B9CEE018 F103185A 714D6B45 2ADE1AA2 300D0609
2A864886 F70D0101 05050003 818100BD 0EFF83CC D143AC51 ADAE5767 E8FDF6B2
72045BD0 73CE81D6 4D8F92F1 F0C58484 1398AC38 43DD7B22 EBA99A6B 620AC92C
9B7CB515 3D0620C0 45E3ECF8 1E9A66A9 D67BFF77 71BDF95F D7DABC16 6D5B8A60
1B4C25CB EE2FD1B7 A32FD76C 30042B6F B974F76C 06AA46D9 CB432083 2902F38E
A1D020F2 717BEE93 FF9EC573 1073C5
quit
!
!
!
!
!
!
!
!
!
!
ip dhcp excluded-address 10.10.10.1
!
!
!
ip domain name yourdomain.com
ip host EBC-CUCM 10.10.56.7
ip cef
no ipv6 cef
!
!
multilink bundle-name authenticated
!
!
!
!
!
isdn switch-type primary-qsig
!
cts logging verbose
voice-card 0
!
!
!
!
!
!
!
!
license udi pid C3900-SPE150/K9 sn FOC201703PD
hw-module pvdm 0/0
!
!
!
username cisco privilege 15 one-time secret 5 $1$3xyw$ppy8FEXIe2IIjFPU0Ydrs.
!
redundancy
!
!
!
!
!
controller E1 0/0/0
pri-group timeslots 1-31 service mgcp
!
controller E1 0/0/1
pri-group timeslots 1-31 service mgcp
!
!
!
!
!
!
!
!
!
!
!
interface Embedded-Service-Engine0/0
no ip address
shutdown
!
interface GigabitEthernet0/0
description Connection to Core Switches
ip address 10.10.57.1 255.255.255.248
ip ospf authentication message-digest
ip ospf message-digest-key 1 md5 erta
duplex auto
speed auto
!
interface GigabitEthernet0/1
no ip address
duplex auto
speed auto
!
interface GigabitEthernet0/2
no ip address
duplex auto
speed auto
!
interface Serial0/0/0:15
no ip address
encapsulation hdlc
isdn switch-type primary-qsig
isdn incoming-voice modem
isdn bind-l3 ccm-manager
no cdp enable
!
interface Serial0/0/1:15
no ip address
encapsulation hdlc
isdn switch-type primary-qsig
isdn incoming-voice voice
isdn bind-l3 ccm-manager
no cdp enable
!
router ospf 1
passive-interface default
no passive-interface GigabitEthernet0/0
network 10.10.57.0 0.0.0.7 area 0
!
ip forward-protocol nd
!
ip http server
ip http access-class 23
ip http authentication local
ip http secure-server
ip http timeout-policy idle 60 life 86400 requests 10000
!
!
!
nls resp-timeout 1
cpd cr-id 1
!
!
control-plane
!
!
voice-port 0/0/0:15
compand-type u-law
cptone C1
!
voice-port 0/0/1:15
cptone C1
!
!
!
!
!
mgcp
mgcp call-agent EBC-CUCM 2427 service-type mgcp version 0.1
mgcp rtp unreachable timeout 1000 action notify
mgcp modem passthrough voip mode nse
mgcp package-capability rtp-package
mgcp package-capability sst-package
mgcp package-capability pre-package
no mgcp package-capability res-package
no mgcp timer receive-rtcp
mgcp sdp simple
mgcp fax t38 inhibit
mgcp bind control source-interface GigabitEthernet0/0
mgcp behavior rsip-range tgcp-only
mgcp behavior comedia-role none
mgcp behavior comedia-check-media-src disable
mgcp behavior comedia-sdp-force disable
!
mgcp profile default
!
!
ccm-manager music-on-hold
!
ccm-manager mgcp
no ccm-manager fax protocol cisco
ccm-manager config server 10.10.56.7
ccm-manager config
ccm-manager download-tones
!
!
!
!
gatekeeper
shutdown
!
!

ISR_EBC#sh controllers e1 0/0/0
E1 0/0/0 is up.
Applique type is Channelized E1 - balanced
No alarms detected.
alarm-trigger is not set
Version info FPGA Rev: 08121917, FPGA Type: PRK4
Framing is CRC4, Line Code is HDB3, Clock Source is Line.
International Bit: 1, National Bits: 11111
Data in current interval (113 seconds elapsed):
0 Line Code Violations, 0 Path Code Violations
17 Slip Secs, 0 Fr Loss Secs, 0 Line Err Secs, 0 Degraded Mins
17 Errored Secs, 0 Bursty Err Secs, 0 Severely Err Secs, 0 Unavail Secs
Data in Interval 1:
0 Line Code Violations, 68 Path Code Violations
138 Slip Secs, 2 Fr Loss Secs, 0 Line Err Secs, 0 Degraded Mins
140 Errored Secs, 0 Bursty Err Secs, 2 Severely Err Secs, 0 Unavail Secs
Data in Interval 2:
0 Line Code Violations, 0 Path Code Violations
138 Slip Secs, 0 Fr Loss Secs, 0 Line Err Secs, 0 Degraded Mins
138 Errored Secs, 0 Bursty Err Secs, 0 Severely Err Secs, 0 Unavail Secs
Data in Interval 3:
0 Line Code Violations, 0 Path Code Violations
137 Slip Secs, 0 Fr Loss Secs, 0 Line Err Secs, 0 Degraded Mins
137 Errored Secs, 0 Bursty Err Secs, 0 Severely Err Secs, 0 Unavail Secs
Data in Interval 4:
0 Line Code Violations, 0 Path Code Violations
137 Slip Secs, 0 Fr Loss Secs, 0 Line Err Secs, 0 Degraded Mins
137 Errored Secs, 0 Bursty Err Secs, 0 Severely Err Secs, 0 Unavail Secs
Data in Interval 5:
0 Line Code Violations, 0 Path Code Violations
137 Slip Secs, 0 Fr Loss Secs, 0 Line Err Secs, 0 Degraded Mins
137 Errored Secs, 0 Bursty Err Secs, 0 Severely Err Secs, 0 Unavail Secs
Data in Interval 6:
0 Line Code Violations, 0 Path Code Violations
136 Slip Secs, 0 Fr Loss Secs, 0 Line Err Secs, 0 Degraded Mins
136 Errored Secs, 0 Bursty Err Secs, 0 Severely Err Secs, 0 Unavail Secs
Data in Interval 7:
0 Line Code Violations, 0 Path Code Violations
136 Slip Secs, 0 Fr Loss Secs, 0 Line Err Secs, 0 Degraded Mins
136 Errored Secs, 0 Bursty Err Secs, 0 Severely Err Secs, 0 Unavail Secs
Data in Interval 8:
0 Line Code Violations, 0 Path Code Violations
137 Slip Secs, 0 Fr Loss Secs, 0 Line Err Secs, 0 Degraded Mins
137 Errored Secs, 0 Bursty Err Secs, 0 Severely Err Secs, 0 Unavail Secs
Data in Interval 9:
0 Line Code Violations, 0 Path Code Violations
136 Slip Secs, 0 Fr Loss Secs, 0 Line Err Secs, 0 Degraded Mins
136 Errored Secs, 0 Bursty Err Secs, 0 Severely Err Secs, 0 Unavail Secs
Data in Interval 10:
0 Line Code Violations, 0 Path Code Violations
137 Slip Secs, 0 Fr Loss Secs, 0 Line Err Secs, 0 Degraded Mins
137 Errored Secs, 0 Bursty Err Secs, 0 Severely Err Secs, 0 Unavail Secs
Data in Interval 11:
0 Line Code Violations, 0 Path Code Violations
137 Slip Secs, 0 Fr Loss Secs, 0 Line Err Secs, 0 Degraded Mins
137 Errored Secs, 0 Bursty Err Secs, 0 Severely Err Secs, 0 Unavail Secs
Data in Interval 12:
0 Line Code Violations, 0 Path Code Violations
138 Slip Secs, 0 Fr Loss Secs, 0 Line Err Secs, 0 Degraded Mins
138 Errored Secs, 0 Bursty Err Secs, 0 Severely Err Secs, 0 Unavail Secs
Data in Interval 13:
0 Line Code Violations, 0 Path Code Violations
138 Slip Secs, 0 Fr Loss Secs, 0 Line Err Secs, 0 Degraded Mins
138 Errored Secs, 0 Bursty Err Secs, 0 Severely Err Secs, 0 Unavail Secs
Data in Interval 14:
0 Line Code Violations, 0 Path Code Violations
138 Slip Secs, 0 Fr Loss Secs, 0 Line Err Secs, 0 Degraded Mins
138 Errored Secs, 0 Bursty Err Secs, 0 Severely Err Secs, 0 Unavail Secs
Data in Interval 15:
0 Line Code Violations, 0 Path Code Violations
138 Slip Secs, 0 Fr Loss Secs, 0 Line Err Secs, 0 Degraded Mins
138 Errored Secs, 0 Bursty Err Secs, 0 Severely Err Secs, 0 Unavail Secs
Data in Interval 16:
0 Line Code Violations, 0 Path Code Violations
139 Slip Secs, 0 Fr Loss Secs, 0 Line Err Secs, 0 Degraded Mins
139 Errored Secs, 0 Bursty Err Secs, 0 Severely Err Secs, 0 Unavail Secs
Data in Interval 17:
0 Line Code Violations, 0 Path Code Violations
138 Slip Secs, 0 Fr Loss Secs, 0 Line Err Secs, 0 Degraded Mins
138 Errored Secs, 0 Bursty Err Secs, 0 Severely Err Secs, 0 Unavail Secs
Data in Interval 18:
0 Line Code Violations, 0 Path Code Violations
139 Slip Secs, 0 Fr Loss Secs, 0 Line Err Secs, 0 Degraded Mins
139 Errored Secs, 0 Bursty Err Secs, 0 Severely Err Secs, 0 Unavail Secs
Data in Interval 19:
0 Line Code Violations, 0 Path Code Violations
139 Slip Secs, 0 Fr Loss Secs, 0 Line Err Secs, 0 Degraded Mins
139 Errored Secs, 0 Bursty Err Secs, 0 Severely Err Secs, 0 Unavail Secs
Data in Interval 20:
0 Line Code Violations, 0 Path Code Violations
139 Slip Secs, 0 Fr Loss Secs, 0 Line Err Secs, 0 Degraded Mins
139 Errored Secs, 0 Bursty Err Secs, 0 Severely Err Secs, 0 Unavail Secs
Data in Interval 21:
0 Line Code Violations, 7 Path Code Violations
140 Slip Secs, 2 Fr Loss Secs, 0 Line Err Secs, 0 Degraded Mins
142 Errored Secs, 0 Bursty Err Secs, 2 Severely Err Secs, 0 Unavail Secs
Data in Interval 22:
0 Line Code Violations, 0 Path Code Violations
140 Slip Secs, 0 Fr Loss Secs, 0 Line Err Secs, 0 Degraded Mins
140 Errored Secs, 0 Bursty Err Secs, 0 Severely Err Secs, 0 Unavail Secs
Data in Interval 23:
0 Line Code Violations, 0 Path Code Violations
139 Slip Secs, 0 Fr Loss Secs, 0 Line Err Secs, 0 Degraded Mins
139 Errored Secs, 0 Bursty Err Secs, 0 Severely Err Secs, 0 Unavail Secs
Data in Interval 24:
0 Line Code Violations, 0 Path Code Violations
140 Slip Secs, 1 Fr Loss Secs, 0 Line Err Secs, 0 Degraded Mins
141 Errored Secs, 0 Bursty Err Secs, 1 Severely Err Secs, 0 Unavail Secs
Data in Interval 25:
2 Line Code Violations, 6 Path Code Violations
98 Slip Secs, 44 Fr Loss Secs, 1 Line Err Secs, 0 Degraded Mins
97 Errored Secs, 0 Bursty Err Secs, 0 Severely Err Secs, 275 Unavail Secs
Data in Interval 26:
0 Line Code Violations, 0 Path Code Violations
140 Slip Secs, 0 Fr Loss Secs, 0 Line Err Secs, 0 Degraded Mins
140 Errored Secs, 0 Bursty Err Secs, 0 Severely Err Secs, 0 Unavail Secs
Data in Interval 27:
0 Line Code Violations, 0 Path Code Violations
139 Slip Secs, 0 Fr Loss Secs, 0 Line Err Secs, 0 Degraded Mins
139 Errored Secs, 0 Bursty Err Secs, 0 Severely Err Secs, 0 Unavail Secs
Data in Interval 28:
0 Line Code Violations, 0 Path Code Violations
139 Slip Secs, 0 Fr Loss Secs, 0 Line Err Secs, 0 Degraded Mins
139 Errored Secs, 0 Bursty Err Secs, 0 Severely Err Secs, 0 Unavail Secs
Data in Interval 29:
0 Line Code Violations, 0 Path Code Violations
140 Slip Secs, 0 Fr Loss Secs, 0 Line Err Secs, 0 Degraded Mins
140 Errored Secs, 0 Bursty Err Secs, 0 Severely Err Secs, 0 Unavail Secs
Data in Interval 30:
0 Line Code Violations, 0 Path Code Violations
139 Slip Secs, 0 Fr Loss Secs, 0 Line Err Secs, 0 Degraded Mins
139 Errored Secs, 0 Bursty Err Secs, 0 Severely Err Secs, 0 Unavail Secs
Data in Interval 31:
0 Line Code Violations, 0 Path Code Violations
141 Slip Secs, 0 Fr Loss Secs, 0 Line Err Secs, 0 Degraded Mins
141 Errored Secs, 0 Bursty Err Secs, 0 Severely Err Secs, 0 Unavail Secs
Data in Interval 32:
0 Line Code Violations, 0 Path Code Violations
142 Slip Secs, 0 Fr Loss Secs, 0 Line Err Secs, 0 Degraded Mins
142 Errored Secs, 0 Bursty Err Secs, 0 Severely Err Secs, 0 Unavail Secs
Data in Interval 33:
0 Line Code Violations, 0 Path Code Violations
142 Slip Secs, 0 Fr Loss Secs, 0 Line Err Secs, 0 Degraded Mins
142 Errored Secs, 0 Bursty Err Secs, 0 Severely Err Secs, 0 Unavail Secs
Data in Interval 34:
0 Line Code Violations, 0 Path Code Violations
144 Slip Secs, 0 Fr Loss Secs, 0 Line Err Secs, 0 Degraded Mins
144 Errored Secs, 0 Bursty Err Secs, 0 Severely Err Secs, 0 Unavail Secs
Data in Interval 35:
0 Line Code Violations, 0 Path Code Violations
143 Slip Secs, 0 Fr Loss Secs, 0 Line Err Secs, 0 Degraded Mins
143 Errored Secs, 0 Bursty Err Secs, 0 Severely Err Secs, 0 Unavail Secs
Data in Interval 36:
0 Line Code Violations, 0 Path Code Violations
143 Slip Secs, 0 Fr Loss Secs, 0 Line Err Secs, 0 Degraded Mins
143 Errored Secs, 0 Bursty Err Secs, 0 Severely Err Secs, 0 Unavail Secs
Data in Interval 37:
0 Line Code Violations, 0 Path Code Violations
144 Slip Secs, 0 Fr Loss Secs, 0 Line Err Secs, 0 Degraded Mins
144 Errored Secs, 0 Bursty Err Secs, 0 Severely Err Secs, 0 Unavail Secs
Data in Interval 38:
0 Line Code Violations, 0 Path Code Violations
145 Slip Secs, 0 Fr Loss Secs, 0 Line Err Secs, 0 Degraded Mins
145 Errored Secs, 0 Bursty Err Secs, 0 Severely Err Secs, 0 Unavail Secs
Data in Interval 39:
0 Line Code Violations, 0 Path Code Violations
145 Slip Secs, 0 Fr Loss Secs, 0 Line Err Secs, 0 Degraded Mins
145 Errored Secs, 0 Bursty Err Secs, 0 Severely Err Secs, 0 Unavail Secs
Data in Interval 40:
0 Line Code Violations, 0 Path Code Violations
144 Slip Secs, 0 Fr Loss Secs, 0 Line Err Secs, 0 Degraded Mins
144 Errored Secs, 0 Bursty Err Secs, 0 Severely Err Secs, 0 Unavail Secs
Data in Interval 41:
0 Line Code Violations, 0 Path Code Violations
146 Slip Secs, 0 Fr Loss Secs, 0 Line Err Secs, 0 Degraded Mins
146 Errored Secs, 0 Bursty Err Secs, 0 Severely Err Secs, 0 Unavail Secs
Data in Interval 42:
0 Line Code Violations, 0 Path Code Violations
144 Slip Secs, 0 Fr Loss Secs, 0 Line Err Secs, 0 Degraded Mins
144 Errored Secs, 0 Bursty Err Secs, 0 Severely Err Secs, 0 Unavail Secs
Data in Interval 43:
0 Line Code Violations, 0 Path Code Violations
145 Slip Secs, 0 Fr Loss Secs, 0 Line Err Secs, 0 Degraded Mins
145 Errored Secs, 0 Bursty Err Secs, 0 Severely Err Secs, 0 Unavail Secs
Data in Interval 44:
0 Line Code Violations, 0 Path Code Violations
145 Slip Secs, 0 Fr Loss Secs, 0 Line Err Secs, 0 Degraded Mins
145 Errored Secs, 0 Bursty Err Secs, 0 Severely Err Secs, 0 Unavail Secs
Data in Interval 45:
0 Line Code Violations, 0 Path Code Violations
144 Slip Secs, 0 Fr Loss Secs, 0 Line Err Secs, 0 Degraded Mins
144 Errored Secs, 0 Bursty Err Secs, 0 Severely Err Secs, 0 Unavail Secs
Data in Interval 46:
0 Line Code Violations, 0 Path Code Violations
145 Slip Secs, 0 Fr Loss Secs, 0 Line Err Secs, 0 Degraded Mins
145 Errored Secs, 0 Bursty Err Secs, 0 Severely Err Secs, 0 Unavail Secs
Data in Interval 47:
0 Line Code Violations, 0 Path Code Violations
145 Slip Secs, 0 Fr Loss Secs, 0 Line Err Secs, 0 Degraded Mins
145 Errored Secs, 0 Bursty Err Secs, 0 Severely Err Secs, 0 Unavail Secs
Data in Interval 48:
0 Line Code Violations, 0 Path Code Violations
144 Slip Secs, 0 Fr Loss Secs, 0 Line Err Secs, 0 Degraded Mins
144 Errored Secs, 0 Bursty Err Secs, 0 Severely Err Secs, 0 Unavail Secs
Data in Interval 49:
0 Line Code Violations, 0 Path Code Violations
144 Slip Secs, 0 Fr Loss Secs, 0 Line Err Secs, 0 Degraded Mins
144 Errored Secs, 0 Bursty Err Secs, 0 Severely Err Secs, 0 Unavail Secs
Data in Interval 50:
0 Line Code Violations, 0 Path Code Violations
144 Slip Secs, 0 Fr Loss Secs, 0 Line Err Secs, 0 Degraded Mins
144 Errored Secs, 0 Bursty Err Secs, 0 Severely Err Secs, 0 Unavail Secs
Data in Interval 51:
0 Line Code Violations, 0 Path Code Violations
144 Slip Secs, 0 Fr Loss Secs, 0 Line Err Secs, 0 Degraded Mins
144 Errored Secs, 0 Bursty Err Secs, 0 Severely Err Secs, 0 Unavail Secs
Data in Interval 52:
0 Line Code Violations, 0 Path Code Violations
144 Slip Secs, 0 Fr Loss Secs, 0 Line Err Secs, 0 Degraded Mins
144 Errored Secs, 0 Bursty Err Secs, 0 Severely Err Secs, 0 Unavail Secs
Data in Interval 53:
0 Line Code Violations, 0 Path Code Violations
143 Slip Secs, 0 Fr Loss Secs, 0 Line Err Secs, 0 Degraded Mins
143 Errored Secs, 0 Bursty Err Secs, 0 Severely Err Secs, 0 Unavail Secs
Data in Interval 54:
0 Line Code Violations, 0 Path Code Violations
143 Slip Secs, 0 Fr Loss Secs, 0 Line Err Secs, 0 Degraded Mins
143 Errored Secs, 0 Bursty Err Secs, 0 Severely Err Secs, 0 Unavail Secs
Data in Interval 55:
0 Line Code Violations, 0 Path Code Violations
144 Slip Secs, 0 Fr Loss Secs, 0 Line Err Secs, 0 Degraded Mins
144 Errored Secs, 0 Bursty Err Secs, 0 Severely Err Secs, 0 Unavail Secs
Data in Interval 56:
0 Line Code Violations, 0 Path Code Violations
144 Slip Secs, 0 Fr Loss Secs, 0 Line Err Secs, 0 Degraded Mins
144 Errored Secs, 0 Bursty Err Secs, 0 Severely Err Secs, 0 Unavail Secs
Data in Interval 57:
0 Line Code Violations, 0 Path Code Violations
143 Slip Secs, 0 Fr Loss Secs, 0 Line Err Secs, 0 Degraded Mins
143 Errored Secs, 0 Bursty Err Secs, 0 Severely Err Secs, 0 Unavail Secs
Data in Interval 58:
0 Line Code Violations, 0 Path Code Violations
144 Slip Secs, 0 Fr Loss Secs, 0 Line Err Secs, 0 Degraded Mins
144 Errored Secs, 0 Bursty Err Secs, 0 Severely Err Secs, 0 Unavail Secs
Data in Interval 59:
0 Line Code Violations, 0 Path Code Violations
143 Slip Secs, 0 Fr Loss Secs, 0 Line Err Secs, 0 Degraded Mins
143 Errored Secs, 0 Bursty Err Secs, 0 Severely Err Secs, 0 Unavail Secs
Data in Interval 60:
0 Line Code Violations, 0 Path Code Violations
144 Slip Secs, 0 Fr Loss Secs, 0 Line Err Secs, 0 Degraded Mins
144 Errored Secs, 0 Bursty Err Secs, 0 Severely Err Secs, 0 Unavail Secs
Data in Interval 61:
0 Line Code Violations, 0 Path Code Violations
142 Slip Secs, 0 Fr Loss Secs, 0 Line Err Secs, 0 Degraded Mins
142 Errored Secs, 0 Bursty Err Secs, 0 Severely Err Secs, 0 Unavail Secs
Data in Interval 62:
0 Line Code Violations, 0 Path Code Violations
144 Slip Secs, 0 Fr Loss Secs, 0 Line Err Secs, 0 Degraded Mins
144 Errored Secs, 0 Bursty Err Secs, 0 Severely Err Secs, 0 Unavail Secs
Data in Interval 63:
0 Line Code Violations, 0 Path Code Violations
142 Slip Secs, 0 Fr Loss Secs, 0 Line Err Secs, 0 Degraded Mins
142 Errored Secs, 0 Bursty Err Secs, 0 Severely Err Secs, 0 Unavail Secs
Data in Interval 64:
0 Line Code Violations, 0 Path Code Violations
143 Slip Secs, 0 Fr Loss Secs, 0 Line Err Secs, 0 Degraded Mins
143 Errored Secs, 0 Bursty Err Secs, 0 Severely Err Secs, 0 Unavail Secs
Data in Interval 65:
0 Line Code Violations, 0 Path Code Violations
143 Slip Secs, 0 Fr Loss Secs, 0 Line Err Secs, 0 Degraded Mins
143 Errored Secs, 0 Bursty Err Secs, 0 Severely Err Secs, 0 Unavail Secs
Data in Interval 66:
0 Line Code Violations, 0 Path Code Violations
142 Slip Secs, 0 Fr Loss Secs, 0 Line Err Secs, 0 Degraded Mins
142 Errored Secs, 0 Bursty Err Secs, 0 Severely Err Secs, 0 Unavail Secs
Data in Interval 67:
0 Line Code Violations, 0 Path Code Violations
142 Slip Secs, 0 Fr Loss Secs, 0 Line Err Secs, 0 Degraded Mins
142 Errored Secs, 0 Bursty Err Secs, 0 Severely Err Secs, 0 Unavail Secs
Data in Interval 68:
0 Line Code Violations, 0 Path Code Violations
144 Slip Secs, 0 Fr Loss Secs, 0 Line Err Secs, 0 Degraded Mins
144 Errored Secs, 0 Bursty Err Secs, 0 Severely Err Secs, 0 Unavail Secs
Data in Interval 69:
0 Line Code Violations, 0 Path Code Violations
142 Slip Secs, 0 Fr Loss Secs, 0 Line Err Secs, 0 Degraded Mins
142 Errored Secs, 0 Bursty Err Secs, 0 Severely Err Secs, 0 Unavail Secs
Data in Interval 70:
0 Line Code Violations, 0 Path Code Violations
143 Slip Secs, 0 Fr Loss Secs, 0 Line Err Secs, 0 Degraded Mins
143 Errored Secs, 0 Bursty Err Secs, 0 Severely Err Secs, 0 Unavail Secs
Data in Interval 71:
0 Line Code Violations, 0 Path Code Violations
143 Slip Secs, 0 Fr Loss Secs, 0 Line Err Secs, 0 Degraded Mins
143 Errored Secs, 0 Bursty Err Secs, 0 Severely Err Secs, 0 Unavail Secs
Data in Interval 72:
0 Line Code Violations, 0 Path Code Violations
143 Slip Secs, 0 Fr Loss Secs, 0 Line Err Secs, 0 Degraded Mins
143 Errored Secs, 0 Bursty Err Secs, 0 Severely Err Secs, 0 Unavail Secs
Data in Interval 73:
0 Line Code Violations, 0 Path Code Violations
143 Slip Secs, 0 Fr Loss Secs, 0 Line Err Secs, 0 Degraded Mins
143 Errored Secs, 0 Bursty Err Secs, 0 Severely Err Secs, 0 Unavail Secs
Data in Interval 74:
0 Line Code Violations, 0 Path Code Violations
142 Slip Secs, 0 Fr Loss Secs, 0 Line Err Secs, 0 Degraded Mins
142 Errored Secs, 0 Bursty Err Secs, 0 Severely Err Secs, 0 Unavail Secs
Data in Interval 75:
0 Line Code Violations, 0 Path Code Violations
143 Slip Secs, 0 Fr Loss Secs, 0 Line Err Secs, 0 Degraded Mins
143 Errored Secs, 0 Bursty Err Secs, 0 Severely Err Secs, 0 Unavail Secs
Data in Interval 76:
0 Line Code Violations, 0 Path Code Violations
143 Slip Secs, 0 Fr Loss Secs, 0 Line Err Secs, 0 Degraded Mins
143 Errored Secs, 0 Bursty Err Secs, 0 Severely Err Secs, 0 Unavail Secs
Data in Interval 77:
0 Line Code Violations, 0 Path Code Violations
142 Slip Secs, 0 Fr Loss Secs, 0 Line Err Secs, 0 Degraded Mins
142 Errored Secs, 0 Bursty Err Secs, 0 Severely Err Secs, 0 Unavail Secs
Data in Interval 78:
0 Line Code Violations, 0 Path Code Violations
142 Slip Secs, 0 Fr Loss Secs, 0 Line Err Secs, 0 Degraded Mins
142 Errored Secs, 0 Bursty Err Secs, 0 Severely Err Secs, 0 Unavail Secs
Data in Interval 79:
0 Line Code Violations, 0 Path Code Violations
142 Slip Secs, 0 Fr Loss Secs, 0 Line Err Secs, 0 Degraded Mins
142 Errored Secs, 0 Bursty Err Secs, 0 Severely Err Secs, 0 Unavail Secs
Data in Interval 80:
0 Line Code Violations, 0 Path Code Violations
143 Slip Secs, 0 Fr Loss Secs, 0 Line Err Secs, 0 Degraded Mins
143 Errored Secs, 0 Bursty Err Secs, 0 Severely Err Secs, 0 Unavail Secs
Data in Interval 81:
0 Line Code Violations, 0 Path Code Violations
141 Slip Secs, 0 Fr Loss Secs, 0 Line Err Secs, 0 Degraded Mins
141 Errored Secs, 0 Bursty Err Secs, 0 Severely Err Secs, 0 Unavail Secs
Data in Interval 82:
0 Line Code Violations, 0 Path Code Violations
142 Slip Secs, 0 Fr Loss Secs, 0 Line Err Secs, 0 Degraded Mins
142 Errored Secs, 0 Bursty Err Secs, 0 Severely Err Secs, 0 Unavail Secs
Data in Interval 83:
0 Line Code Violations, 0 Path Code Violations
141 Slip Secs, 0 Fr Loss Secs, 0 Line Err Secs, 0 Degraded Mins
141 Errored Secs, 0 Bursty Err Secs, 0 Severely Err Secs, 0 Unavail Secs
Data in Interval 84:
0 Line Code Violations, 0 Path Code Violations
141 Slip Secs, 0 Fr Loss Secs, 0 Line Err Secs, 0 Degraded Mins
141 Errored Secs, 0 Bursty Err Secs, 0 Severely Err Secs, 0 Unavail Secs
Data in Interval 85:
0 Line Code Violations, 0 Path Code Violations
141 Slip Secs, 0 Fr Loss Secs, 0 Line Err Secs, 0 Degraded Mins
141 Errored Secs, 0 Bursty Err Secs, 0 Severely Err Secs, 0 Unavail Secs
Data in Interval 86:
0 Line Code Violations, 0 Path Code Violations
141 Slip Secs, 0 Fr Loss Secs, 0 Line Err Secs, 0 Degraded Mins
141 Errored Secs, 0 Bursty Err Secs, 0 Severely Err Secs, 0 Unavail Secs
Data in Interval 87:
0 Line Code Violations, 0 Path Code Violations
140 Slip Secs, 0 Fr Loss Secs, 0 Line Err Secs, 0 Degraded Mins
140 Errored Secs, 0 Bursty Err Secs, 0 Severely Err Secs, 0 Unavail Secs
Data in Interval 88:
0 Line Code Violations, 0 Path Code Violations
140 Slip Secs, 0 Fr Loss Secs, 0 Line Err Secs, 0 Degraded Mins
140 Errored Secs, 0 Bursty Err Secs, 0 Severely Err Secs, 0 Unavail Secs
Data in Interval 89:
0 Line Code Violations, 0 Path Code Violations
140 Slip Secs, 0 Fr Loss Secs, 0 Line Err Secs, 0 Degraded Mins
140 Errored Secs, 0 Bursty Err Secs, 0 Severely Err Secs, 0 Unavail Secs
Data in Interval 90:
0 Line Code Violations, 0 Path Code Violations
140 Slip Secs, 0 Fr Loss Secs, 0 Line Err Secs, 0 Degraded Mins
140 Errored Secs, 0 Bursty Err Secs, 0 Severely Err Secs, 0 Unavail Secs
Data in Interval 91:
0 Line Code Violations, 0 Path Code Violations
138 Slip Secs, 0 Fr Loss Secs, 0 Line Err Secs, 0 Degraded Mins
138 Errored Secs, 0 Bursty Err Secs, 0 Severely Err Secs, 0 Unavail Secs
Data in Interval 92:
0 Line Code Violations, 0 Path Code Violations
138 Slip Secs, 0 Fr Loss Secs, 0 Line Err Secs, 0 Degraded Mins
138 Errored Secs, 0 Bursty Err Secs, 0 Severely Err Secs, 0 Unavail Secs
Data in Interval 93:
0 Line Code Violations, 0 Path Code Violations
138 Slip Secs, 0 Fr Loss Secs, 0 Line Err Secs, 0 Degraded Mins
138 Errored Secs, 0 Bursty Err Secs, 0 Severely Err Secs, 0 Unavail Secs
Data in Interval 94:
4785 Line Code Violations, 0 Path Code Violations
103 Slip Secs, 5 Fr Loss Secs, 1 Line Err Secs, 0 Degraded Mins
104 Errored Secs, 0 Bursty Err Secs, 1 Severely Err Secs, 222 Unavail Secs
Data in Interval 95:
15359 Line Code Violations, 166 Path Code Violations
0 Slip Secs, 1 Fr Loss Secs, 4 Line Err Secs, 0 Degraded Mins
0 Errored Secs, 0 Bursty Err Secs, 0 Severely Err Secs, 900 Unavail Secs
Data in Interval 96:
0 Line Code Violations, 0 Path Code Violations
0 Slip Secs, 0 Fr Loss Secs, 0 Line Err Secs, 0 Degraded Mins
0 Errored Secs, 0 Bursty Err Secs, 0 Severely Err Secs, 900 Unavail Secs
Total Data (last 24 hours)
20146 Line Code Violations, 247 Path Code Violations,
13198 Slip Secs, 55 Fr Loss Secs, 6 Line Err Secs, 0 Degraded Mins,
13203 Errored Secs, 0 Bursty Err Secs, 6 Severely Err Secs, 2297 Unavail Secs

Have you tried turning off CRC4? LIne code is correct.

If not I'd check physical connections, I had something similar where layer 1 was showing up intermittently and the cable used was not a voice cross over.

No turning of CRC4. the voice gateway is fetching from CUCM. Voice gateway registered in CUCM. the status is registered. 

i don't understand why layer 2 is not established. I used ISDN protocol-emulate network in interface serial 0/0/0:15 in our side. 

Why are you emulating network? What are you connecting to? Another PBX or telco provider? You initial post seem to point to telco provider, thus they are the network.

It is Teleco provider. their test modem is scorpio 1400 modem. 

After several hours. the status would be AWAITING_ESTABLISHMENT

ISR_EBC(config)#do sh isdn status
Global ISDN Switchtype = primary-qsig

%Q.931 is backhauled to CCM MANAGER 0x0003 on DSL 0. Layer 3 output may not apply

ISDN Serial0/0/0:15 interface
dsl 0, interface ISDN Switchtype = primary-qsig
**** Slave side configuration ****
L2 Protocol = Q.921 0x0000 L3 Protocol(s) = CCM MANAGER 0x0003
Layer 1 Status:
ACTIVE
Layer 2 Status:
TEI = 0, Ces = 1, SAPI = 0, State = AWAITING_ESTABLISHMENT
Layer 3 Status:
0 Active Layer 3 Call(s)
Active dsl 0 CCBs = 0
The Free Channel Mask: 0xFFFF7FFF
Number of L2 Discards = 0, L2 Session ID = 226

Thank you All.

ISR_EBC#sh isdn status
Global ISDN Switchtype = primary-qsig

%Q.931 is backhauled to CCM MANAGER 0x0003 on DSL 0. Layer 3 output may not apply

ISDN Serial0/0/0:15 interface
dsl 0, interface ISDN Switchtype = primary-qsig
**** Slave side configuration ****
L2 Protocol = Q.921 0x0000 L3 Protocol(s) = CCM MANAGER 0x0003
Layer 1 Status:
ACTIVE
Layer 2 Status:
TEI = 0, Ces = 1, SAPI = 0, State = MULTIPLE_FRAME_ESTABLISHED
Layer 3 Status:
0 Active Layer 3 Call(s)
Active dsl 0 CCBs = 0
The Free Channel Mask: 0xFFFF7FFF
Number of L2 Discards = 0, L2 Session ID = 29