AIP-SSM10 IPS auto update error

umairali.khan · ‎08-02-2016

I'm getting following error after configuring auto update on IPS module:

evError: eventId=1469862497390002553 vendor=Cisco severity=error
originator:
hostId: IPS-HO
appName: mainApp
appInstanceId: 27396
time: Aug 01, 2016 19:00:04 UTC offset=300 timeZone=GMT+05:00
errorMessage: ASD AutoUpdate - The json response obtained from GET Software Image by UDI is invalid name=errUnclassified

can someone tell me why im getting this error and how can i get rid of it?

umairali.khan · ‎08-02-2016

Well, i got rid of it.

for anyone who faces the same issue in future,

i re-add the IPS services subscription for the respective device in cisco license portal and now auto update is working fine.

UBE_IPSinfo · ‎08-24-2016

Hi, EveryOne.

We also have a similar problem.

Talk to vendors, has been updated IPS version 7.3 (5p1).
However, the event is continuing.
So, try a subscription license re-adding of IPS,
Let's aim to improve the event.

Thank you for your information.