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Cisco AnyConnect Secure Mobility Client -- Error 1722

siewzong.yong
Level 1
Level 1

‎08-10-2016 11:17 PM - edited ‎02-21-2020 08:56 PM

I am trying to install anyconnect-win-3.1.05152-web-deploy-k9.exe on my Windows 10 64 bits OS but encounter the following error. Please help.

Product: Cisco AnyConnect Secure Mobility Client -- Error 1722. There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor.  Action VACon64_ndis6_Install, location: C:\Program Files (x86)\Cisco\Cisco AnyConnect Secure Mobility Client\VACon64.exe, command: -install "C:\Program Files (x86)\Cisco\Cisco AnyConnect Secure Mobility Client\\vpnva-6.inf" VPNVA 

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JP Miranda Z
Cisco Employee
Cisco Employee

‎08-15-2016 12:20 PM

Hi siewzong.yong,

You can definitely get that error when you are trying to install AnyConnect on a computer that is currently running  other non Cisco VPN client - Antivirus that could bock the installation...

This list includes some of the software that can conflict with the AnyConnect:

http://www.cisco.com/c/en/us/td/docs/security/vpn_client/anyconnect/anyconnect31/administration/guide/anyconnectadmin31/ac13managemonitortbs.html#pgfId-1061117

Hope this info helps!!

Rate if helps you!! 

-JP-

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