08-31-2016 08:37 AM - edited 03-17-2019 07:59 AM
I have a subscriber who has asked me to increase the number of rings from the default 4 to 6 so she has enough time to answer. I believe the change is made on the Directory Number Configuration under MLPP Alternate Party Settings>MLPP No Answer Ring Duration (seconds).
If this is the case does anybody know how many seconds to add for 6 rings?
If not the case can somebody help direct me?
Thank you to all in advance for your help.
Solved! Go to Solution.
08-31-2016 08:47 AM
Hi Ross,
You'll need to look under the specified phone Device > DN > Page
Cheers!
Rob
PS: for 6 rings I would try 24 seconds
08-31-2016 08:47 AM
Hi Ross,
You'll need to look under the specified phone Device > DN > Page
Cheers!
Rob
PS: for 6 rings I would try 24 seconds
08-31-2016 08:49 AM
I tried variations and it seems 24 seconds sets 6 rings.
All good, thanks Rob!
Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: