09-06-2016 10:32 AM - edited 03-17-2019 08:02 AM
Hi,
I have issue where the number of phones discovered in CER are more and I can see them in un allocated phones tab and the number of licenses are 160
No of phones discovered 741
Please let me know what the CER do update the information of un allocated phones ?? is it necessary to get new licenses installed ??
Regards,
DJ
09-06-2016 01:03 PM
You need to license every phone discovered by CER as discovered by CER from CUCM via AXL. In version 10.X of CER you can exclude phones based on specific subnets defined for exclusion, but that option does not exist in version 9. So, either license all of your phones or upgrade to newer version (consider CUCM compatibility).
09-06-2016 01:12 PM
Hi
Thanks so in 9.x if I have 500 licenses and 600 phone will the 100 unlicensed phones not update information in CER if they are moved or something like that ??
Regards,
DJ
09-06-2016 01:29 PM
It will continue to work, see licenses section here:
http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cer/9_0/english/administration/guide/CER0_BK_CBC9B8B3_00_cisco-emergency-responder-admin-guide/CER0_BK_CBC9B8B3_00_cisco-emergency-responder-admin-guide_chapter_01.html#CER0_TP_L194A9E8_00
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