Cisco Jabber Call Notification Appearing Off Screen

cgronewold · ‎09-20-2016

One of our users is having the issue of his Cisco Jabber call notification appearing off screen. He is using version 11.1. He is running 3x monitors. 2x @ 2560x1140 and 1x @1920x1080. The main display is set as the center monitor. When someone calls the notification appears under the taskbar on the center display and must be drug up in order to answer the calls. Is this due to 3x displays? That they are different resolutions? I am not finding much doing searches for this.

Jaime Valencia · ‎09-20-2016

I guess the easiest way to find that out would be to simply disconnect the secondary monitors, and see if the behavior changes, or remains the same.

I use a 2 or 3 monitor setup, depending where I am, and they are all "almost" the same resolution, but I've had no problems with the call notification.

HTH

java

if this helps, please rate

cgronewold · ‎09-21-2016

If we set the main display as the left it all works correctly, but not if set on the middle or right monitor.